Showing posts with label for-profit education. Show all posts
Showing posts with label for-profit education. Show all posts

January 09, 2022

Who am I and what just happened?

Poor old Google can't keep up. I'm opening and closing several web accounts using multiple log-on identities on two different computers and Google keeps trying to alert me, Oh no, there could be a security breach! As long as I remember my passwords, I'm okay. Worst case, I get a text with a magic number. If I ever lose this phone or get a new one, I'm toast. I've lost one yahoo! identity because of a lost phone number. If it happens again, I'll just have to reinvent myself. 

Reinvention is not new to me. For example, I used to be a person who had a cat. Then the cat died (two years ago today) and I reinvented myself as a person who used to have a cat. Up until a year ago, I was someone with a mother. Now I'm not. I used to be a resident of Portland, and now I'm a resident of Tucson. Personal reinvention is the natural progression of life. Or is it reincarnation? I don't know. 

Speaking of starting over, I asked the universe if it wanted me to live in my car. You know how you sometimes ask the Universe stuff? Or is it just me? Universe, I said, if you want me to live in my car, okay, I'll give it a shot, but if you don't, please send money. 

You can't expect the Universe to do all the work. Sometimes the Universe needs help. Right after Christmas, I got on the Web and looked for a job. I found a job listing for an academic editor, updated my CV, figured out how to upload my documents, and clicked Apply. Whoosh! With that click, I had notified the Universe of my willingness to earn.

The Monday after New Year's, I got an email. The next day, I had a phone screen. The day after that, I had a Zoom interview. Thursday I got a job offer. How about that? I had one day to bask in my job-hunting glory. (They want me! I'm not too old!) The basking was short-lived. On Saturday, parts of my brain stopped working. 

It happened while I was on a Zoom meeting. Maybe I was super stressed out, I don't recall. I had a ten- minute talk, and luckily, I had notes. I think what I said made sense, but I can't be sure. I don't remember much. By the time the talk was over, I was experiencing a phenomenon known as transient global amnesia. Now that I'm more or less on intimate terms with the condition, I think I can snuggle up to it and call it TGA. 

TGA is a sudden, profound, temporary inability to form short-term memories. I know! Who knew such a thing was even possible!? Not me. I thought I'd had a stroke. After the Zoom meeting ended, I ran to the mirror and started making faces at myself and flailing my arms around in the air over my head. Was my mouth drooping? Had I started drooling? Were my arms matching each other in their range of motion? No to the first two questions, yes to the third. Did I know my name? Yes. Could I type? Let's find out.

I consulted Dr. Google and quickly discovered my malady had a name. Transient global amnesia. It sounds frightening, and it was. Transient sounded reassuring, but global? Amnesia? Oh no, who am I? What just happened?

TGA is a strange phenomenon. My mind had wandered out into the short branches and could not find its way back home. Thoughts ran through my brain like water. Once they passed through my mental processor, they were gone as if they had never existed. File not found, file deleted, file corrupt. I was literally trapped in each moment, like a goldfish in a water bubble. I could not reconjure the thoughts I'd just had moments before. I could have a conversation, but I could not hold the thread of the conversation in my mind. Every sentence was new, disconnected from anything that just passed. I attended another two meetings, limping from one sentence to the next, before I could eat lunch and assess the damage. Formats and agendas saved me. I could read, I could follow directions. I just couldn't remember what had just happened. 

The word that kept me calm was temporary. Sure enough, in a few hours, the fog lifted. The websites I consulted indicated I might not remember much about what happened during the episode. I know what I had done because I had notes and my calendar, but I can't recall specifics of what I said or what others said. A few hazy images linger now, but mostly yesterday afternoon is a black hole. 

I have profound empathy for what my demented mother most likely suffered in her final years. It was utterly confounding and disabling to be unable to access my short-term memories. It's ironic that the goal of meditators is to detach from distractions and stay in the present moment. Someone should figure out how to put TGAs in a bottle, Red Bull for Buddhists. Guaranteed to keep you in the here and now.

I don't think I am cut out for meditation. Before this episode, I was neutral on the idea of the here and now. Now I am sure, being stuck in the here and now is not nirvana. It's okay to visit, but don't lose your way back to where you were. 

Which leads me back around to this new editing job. It's a part-time remote gig editing dissertation chapters for half a dozen students a few weeks of each ten-week term. I need a functional brain to do the job. I'd like to believe that the Universe has come through, delivering an income source when asked, so I don't have to end up living in my car, but we know the Universe can be a trickster. 

This week the new college is checking out my former employer, a crummy career college that laid off a bunch of teachers in 2013, me included, and finally gasped its last in 2020, thanks to COVID. The defunct career college (of which I have blogged a great deal! See just about any post prior to 2013) is following good camping practices by packing it in, packing it out, and leaving no trace. I had to send copies of my W2s to the background check company to prove I actually worked there. 

The new school might decide I'm a liar. I doubt it, though. They need people like me, people who are intrinsically motivated by something other than money. It's a for-profit institution. If you have read my blog over the years, you know how I feel about for-profit higher education. I know they underpay employees to keep tuition low. I know the hours will be ridiculous, and I will have no say in anything. I know this from experience. If they decide to hire me, I will accept the job with my eyes open. Editing student papers will help me stay current in my quest to be of service to nontraditional graduate students who need support and guidance. It's my thing.  

As long as my brain holds out, I will keep trying to live usefully and walk humbly. 


July 20, 2015

Two shank's mares walk into a bar

A friend dropped by briefly today. He laughed when he saw me. I thought that was odd, but didn't say anything. We concluded our business. Later I happened by a mirror and saw that my hair was sticking straight up. I looked like Don King. Or a shocked Bride of Frankenstein. Since I stopped coloring my hair (brown), it's now reverted to it's natural color (mottled grayscale). Not only is the color different than it used to be, but the texture has also changed, which accounts for its vertical tendency. There was a time when I would have killed for hair with the ability to stand up and salute. I guess it just proves the maxim that if you wait long enough, all your desires will eventually come to you.

Take climate change, for instance. Hot, is all I can say. Hot, hot, hot. I'm loving it, although I admit that I start to wilt a bit when the thermometer nears 100°, especially if I'm outside hiking from store to bus stop with a heavy sack of groceries. Oh, woe is me, I have to walk. Alas, alackaday, and all that folderol.

Speaking of odd idioms, I called my mother on the phone tonight to tell her I would like to borrow her car on Wednesday. “Shall I come pick you up?” she asked. Part of me would like nothing better than to have my mother drive over to loan me her car. Part of me thinks walking might be beneficial for my butt.

“I'll walk over,” I said.

“You'll use your shank's mare?” she said playfully.

I was like, what? My what? I'd never heard that expression before. I Googled it while we were on the phone and read some background on the term. Ha! Shank's mare! I love language. I should probably have studied English. But then I'd be unemployed. Hey, wait! ...well, whatever. I still love words.

Speaking of words, I've spent the past four days editing a train wreck of a dissertation proposal. At first pass, I despaired. I didn't think there was much hope. The structure was there, thanks to the institution's template, but the content was fractured and bent, with huge gaps (the theoretical framework is completely missing!). A plague of perplexing grammar gaffes sent my brain grasping for meaning... every paragraph had some sort of bizarre arrangement of words, kind of like those magnetic word games you seen on your friends refrigerators, where people before you have spelled out cryptic sentences like closet cats pee dark secrets. I've seen this kind of language abuse before from native English speakers who somehow absorbed just enough in high school to produce phrases like “On the same token,” and “as it relates to them being able to hit the ground running; hence being prepared.”

I am starting to develop a systematic process. First I wrestle the format into submission. If you've ever used Word styles and section breaks, you know what I'm talking about. Once I've got the styles, headings, and pagination nailed down, I generate a Table of Contents to reveal the bones and help me navigate the paper. Then I scan the paragraphs for main ideas and shuffle them around so they fall in line with the subheadings. Next, I take paragraphs apart to nudge ideas next to their buddies. And then I go word by word, semi-colon by misplaced comma by missing bracket, to wrench meaning out of each sentence. I go round and round in circles, finding statements that are repeated, or should be repeated but don't agree, shoving things hither and thither, sometimes working with the paper zoomed out to 30% so I can see two pages on the screen.

I highlight all the 4 billion instances where she should have cited a source (can we say plagiarism?). When I've combed the paper for dead commas and excessive spaces, I save the wreck as a pdf file and get down to the task of digging for meaning. I check my edits as I go—I always find errors, some of them egregious. Argh. As I work, I add comments in the margin, berating the hapless would-be scholar for thinking her feeble research question is going to pass muster with her reviewers.

Then again, she's attending an online for-profit university not unlike the one I attended, so all bets are off. Maybe her reviewers will be inexperienced and lackadaisical and wave her on through to the IRB review. Or maybe she'll get the Nazi mentor who blocks progress because of misplaced commas. I will probably eventually find out what happened: This is her proposal. If she's satisfied with my edits, she'll likely submit the dissertation. I can hardly wait.



February 25, 2015

Shmushed

I just finished editing and uploading some hapless doctoral student's wretched massive tome. Now I have a few minutes before The Walking Dead comes on the local re-run channel to reflect on ants, editing, and stupid people.

I'm feeling a little disgruntled. I counted up the hours I spent on the editing project and calculated I earned just over $16.00 per hour. You might think that is a pretty good wage. If you think that, you would be wrong. Don't forget that at least 40% must be set aside for taxes.

While I was in the bathroom staring at the whiskers hanging out of my nose, I reflected on the possibility of writing a little program that would edit a dissertation for me according to a frivolously random algorithm, replacing commas with semi-colons and periods with exclamation marks. My edited product might defy the rules of grammar; but it would certainly read more energetically! Grammar-shmammar, that's what I always say. To my cat when he's licking his butt in the chair next to me.

The most recent editing project, and the source of my disgruntlement, consisted of the first three chapters of the client's dissertation and her proposal. It's rare to edit the dissertation before approval has been granted to field the study. I get the feeling that this client's brain is not firing on all cylinders. No doubt she is exhausted from smacking her children, placating her husband, and making empty promises to her committee. Or maybe she's just not ready for prime time.

I edited the proposal first, so I would know what the study was about. That took an entire day. On day 2, after I was part way through the dissertation itself, I happened to see an email from the agency guy in my inbox: Hope you haven't started the proposal: the client has an updated version. Enjoy! My yowl of horror and dismay inspired my cat to leave the room for a while. I did a quick document-compare and found very little had changed. No harm, no foul. Thank you, editing gods.

Speaking of editing gods, where were they last week, I wonder, when I won and lost my first (and probably last) dissertation coaching client? All gods are fickle—driving gods, dieting gods, ant-killing gods are just a few of the wingnuts that rule my world...but few gods are more unpredictable or capricious than the editing gods. This is the story.

I got a call on my cell phone from someone I didn't know. That happens occasionally. I rarely hear the thing buzz. My business number rolls over to a Google Voice number, and Google Voice sends me a transcript of the message. I always chuckle when I read Google's attempt to convert someone's quickly spoken words into text, especially if the person has an accent. Which was the case with the message that prompted the ensuing fiasco/learning opportunity.

I deciphered the message by listening to it and heard a man's voice say, “My professor recommended I get a coach.” After some back and forth by email and phone, I met Alphonse last Saturday at a local college campus (not the one he was enrolled with), where we sat at a picnic table in the sun and tried to understand each other. He told he he was enrolled in an online doctoral program in Education at someplace based in Colorado. He needed a coach and some help with APA formatting, he said.

“Do you have a copy of the APA book?” I asked. I held up my tattered and annotated copy. He looked perplexed.

Alphonse is from Kenya and retains a strong accent even after two decades in the U.S. It takes me a while to get familiar with a new accent. Meanwhile, I read lips. His lips were thin, and his teeth were perfectly white. His gums glowed pink, like there was a light on inside his mouth. He laughed a lot. Too much, and way too loudly. I hadn't been out of the house much lately, so I felt a little shrunken at his exuberance.

“Here are two of my assignments that need editing,” he said, holding out two bent pieces of white paper crammed with lines of single-spaced text in a variety of barely readable fonts. I could feel my eyes crossing (which in retrospect was an important clue, if I ever decide I want to do this again). He told me he was in a doctoral program, which led me to assume that he actually qualified to be in a doctoral program. I mean, I assumed he could write at least at a college level; he had to have a master's degree from somewhere, right? So I didn't do more than glance at the assignments he showed me.

Caught in my assumption, I failed to see red flag #1 (poor writing skills) and forged bravely into the muck, agreeing to edit his school assignments, which two days later got me into a frothy brouhaha with his professor, a faceless academic working at a two-bit for-profit university (not unlike the one from which I matriculated), who thought I had written Alphonse's assignments for him. More on that in a moment.

My second error was assuming that because Alphonse could use a cell phone, he could use a computer. Specifically, that he could send and receive emails with attachments. That assumption led me to refuse to receive the flashdrive he tried to give me, stating instead, oh, just email me the files. I'll edit them and send them back to you! Tra la la. Thus, red flag #2: poor computer skills. It's difficult to instruct someone how to download a file over the phone.

Red flag #3 involved his concern about how much my services were going to cost him. Duh. If a person has to ask, obviously they can't afford me. But at that point, I was more interested in the process of acquiring a real coaching client than I was in making money editing. Curiosity won out over chasing the cash. I have yet to be paid, but it's only $67.00, so I'm not too concerned.

As you can imagine, the fact that Alphonse couldn't send and receive email attachments meant he had to physically drive to my apartment and deliver a flashdrive to me. The first time, I met him in the street. He handed off the little gizmo and departed in his Toyota Prius. The second (and third times), in utter frustration, I invited him into my sacred space (red flag #4! Luckily he wasn't allergic to cats) and attempted to teach him how to do some things on my computer: send and receive an attachment, do some online research at the county library, and log into his university course room and upload a file. Alphonse sweated, mopped his brow, and laughed and laughed.

Without a doubt, Alphonse has the worst writing skills I have ever encountered. I do not lie when I say the editing I did for him was essentially a translation from a bizarrely poetic foreign language consisting almost entirely of... well, see for yourself.
This passage, by the way, was formatted entirely in bold. This was one of four paragraphs, all similar. After weeping a little, I began to pick my way through this verbal minefield and eventually produced a concise, neat translation that more or less represented the ideas I was able to glean from the essay. I felt I'd done a stellar job editing difficult material, and allowed myself a smidge of prideful satisfaction, which quickly dissipated when I got a call from Alphonse telling me his professor wanted to talk to me about the editing I'd done for him.

After some phone tag (on a holiday!), I connected with Dr. Bob, who calmly and with arrogant complacency commenced to regal me with his professional pedigree: program director, wrote the curriculum, president of a college, founded a college... yada, yada. By this time, I had looked him up on the Web and I knew exactly who he was: an academic wannabe stuck in the for-profit higher education world. And a bully, too, I found out.

I don't bully easily; I bend, I don't fight back. I didn't argue with Dr. Bob. I couldn't have gotten a word in, even if I had wanted to. I knew I had done nothing wrong: Alphonse hired me to edit his essays, and I had done my job as an editor; however, from an educator's point of view, I had made it possible for Alphonse to cheat. Once I saw that editing his papers was not going to help Alphonse toward his goal of earning a Ph.D., it was clear I had to release my new coaching client.

Meanwhile, Alphonse decided he didn't like his online university and the bossy Dr. Bob and began taking steps to transfer to a local university in his neighborhood. He emailed me yesterday that wanted me to edit his admissions essay. I declined. Alphonse has called my cell phone three times today. My cell phone was dead; forgot to charge it up. Ha. Maybe there is an editing god.

This is way too long, so I'll tell you about the ants another day. Hint: The word of the day: shmushed.




March 10, 2014

Turn here

I spent a couple hours today working on my first lesson plan for the Marketing course that was supposed to begin tomorrow evening. That's right. Was supposed to begin. I got a phone call from the Dean late in the afternoon: Sorry, the class is cancelled due to lack of students. I made all the appropriate noises and so did she. After I hung up the phone, I shocked my cat by bursting into song. Wonder of wonders, miracle of miracles! The universe has spoken!

I'm not surprised the class was cancelled. This is the world of for-profit career education, after all. Vocational students say one thing and frequently do another. And when you push them toward a deadline, they balk.

Am I sad? Not even slightly. I took a few minutes to calculate the financial return I could have expected from the 11-week course (lest I be deluding myself that I was doing it for the money). By the time you factor in a couple hours a week of prep time, an hour of commute time, and a couple gallons of gas, what looked like a reasonable hourly rate dropped by two-thirds. I might as well be paying them.

What other reason besides earning a few dollars would I have for teaching at a dreaded for-profit career college? Other than the relatively minor joy of teaching marketing, the only solid reason I can think of is that it would give me stories to blog about. I never lack for stories to blog about. But students are so.... ripe for skewering. It would have been a rich source of material for my pen-like sword. Sword-like pen. Whatever.

I'm not unhappy with this turn of events. In fact I'm relieved. Tonight I used my sudden sense of freedom to finish stuffing and stamping my first batch of direct mail marketing letters. I know the recipients will toss them in the recycling bin, but that's okay. If I don't take action, then nothing can happen. That much I know. I'm taking each day as it comes. These days I stay pretty close to the present moment, and that keeps me fairly serene. If the universe says turn here, I turn. In this case, it seems the universe has recalculated my personal GPS.

Tomorrow, though, I wouldn't be surprised if I get another phone call from the Dean, saying the student(s) have reappeared and would I still be willing to teach the class? That's the crazy world of for-profit higher education. This institution appears better than the one that laid me off last year—regional accreditation makes everything seem shiny. But look under the hood and you see the same engine driving the operation: the profit motive. Even regional accreditation can't make a for-profit institution be something it isn't. The more I think about it, the more I suspect I just dodged a bullet.

February 21, 2014

Driving in circles

Yesterday I had a job interview in Tigard, which is a... I guess you would call it a suburb of Portland, although you can't tell where one city ends and the other begins. Tigard isn't as far as Wilsonville, which is where the career college I used to work for is located, but I can't get to Tigard by sneaking down the scenic route, I-205 (trees, dead deer, open fields). I had to muscle my way through the meat of the city. First I went west on I-84 (formerly known as Sullivan's Gulch, a tree-filled canyon that was carved up for Oregon's first freeway, AKA The Banfield). I-84 splits when you get to the Willamette River. You can go north. You can go south. I went south and crossed the river on the Marquam Bridge, a tall imposing double-decker that will plunge into the drink when the earthquake decimates the Rose City.

Time out while I bask in the glow of one of the greatest driving songs of all time: The soundtrack to Route-66 is playing through my speakers. Okay, I'm back. I wish that song were longer. So, where was I? Oh yeah, driving across the bridge, headed for Tigard. It's really not that far, if there's no traffic. I knew where I was going, more or less, and eventually I arrived at a multi-story office building housing a number of businesses, including some well-known brand names I wouldn't mind working for.

My destination was in the basement of that building, where a proprietary college from the Midwest has planted its flag, staking out territory for its first foray into the west coast market. At first glance, it appears to be just like the career college I left last year, perhaps with slightly deeper pockets and a longer reach. Why the Portland market, I wondered? Who cares. I looked at their reviews online, both students and employees, and they weren't any different from any other career college's reviews, that is to say, unimpressive.

Still, I was there to interview to teach one marketing class, their first ever on-ground class in that location, so I put my best malcontented foot forward and stumbled through the rain from the parking lot to the basement door. The place was empty. No students yet, just two administrators and some hardworking salespeople, I mean, admissions counselors, working the phones in little cubicles in a long narrow room with no windows. The administrator took me on a tour—see the lovely break room, the medical lab?—but we didn't go in the boiler room.

I had prepared a short first-day icebreaker lesson as a demonstration of my teaching skills, which I presented to the two administrators in a computer lab with one window high up on the wall. Through the window I could barely make out the grills and undercarriages of parked cars and pickups. As I talked, I had the eerie feeling I'd been there before. The computers looked a little different, but the beige walls and bland gray carpet looked the same. With fewer fingerprints and coffee stains, maybe, but give them time. I should have felt enthusiastic: Yay, I (might) get to teach marketing. But all I felt was a neutral resignation. Yay, a job, maybe. $500 for a couple months of wrestling with traffic and unmotivated students.

Haven't I been down this tired path? Why am I chasing one lousy marketing class at yet another despised for-profit college? I'm a dream come true for this outfit. I know their market as well as anyone they'll ever hire to teach there, considering proprietary vocational education was the topic of my doctoral research. They don't deserve me. They can't afford me. And if they offer me the class, I'll probably say yes. Because some money is better than no money.


January 24, 2014

Another way for employers to say, "No thanks (loser), we don't want you"

I'm discontented. I just found out about the Bright Score. Do you know about this? You probably do. As usual, I'm the last to catch on. On the Consumer Adoption Curve, I'm slower than the slowest laggard. I mean, I don't even have a data plan! Whatever. Anyway, the Bright Score (for those of you who may not have recently considered giving up all hope of self-employment success and applying for any job within 50 miles of your home) is a score calculated by a computer algorithm that lets employers know if you are a good fit for their job opening.

As you may remember, until six months ago, I taught business courses at a for-profit career college. I held that job for almost 10 years. And you may also recall that I recently earned a doctorate in Business Administration. I say this not to brag, but to remind you of my qualifications. I get job alerts from Indeed for faculty openings around town. It would be great to teach a couple classes while I'm developing my research business, right? Makes sense to me. So, I ask you, what better job to apply for than one like the one I had: teaching business courses at a career college. Seems like a classic no-brainer to me.

Notification of an opening appeared in my email inbox. I applied. One click took me to a web interface I had not seen before, presented by a company called Bright Score. I registered, a quick, painless process, and uploaded my resume. I deleted a few skills, added a few skills... and then I searched for the faculty opening I'd seen in the alert. A message came up: Calculating your Bright Score. (Cue Jeopardy music.) Bam. Say, what? My Bright Score for the faculty job was a paltry, measly, wholly inadequate 62! Epic fail!

As a consolation prize, Bright Score kindly suggested a couple jobs where I had a fighting chance (in the low 70s): a senior graphic designer for an unnamed company and a project supply assistant at Xerox. Okaaaay. I went back to my profile and tweaked my skills some more. I took out anything to do with art and graphic design and added skills related to teaching and education. Wham! Take that, Bright Score! Click calculate.... What! 63? No way!

In disgust, I searched for any job in the metro area for which I might actually qualify. You'll never guess what Bright Score suggested for me: Admissions Rep at the same darn for-profit college. How nutty is that? And my Bright Score was 83... Not Great, but slightly better than Good. Essentially a B+. Which means I probably could get an interview, were I inclined to try.

One thing Bright Score does not tell you is how to improve your score. They do tell you it is a combination of factors. It's not about just choosing the keywords that employers want to see. In fact, Bright Score analyzes the frequency and usage of key words, along with your experience and timelines. It also takes into consideration the structure of your resume itself, for example, length, grammar and spelling, and whether or not there is an objective. But they don't offer any tangible hints, like two-page resumes are a no-no. The secret sauce is hidden, and you only get five tries per month to improve your score. Sigh. I already used up one.

I think I will create a bogus resume, full of buzz words and upload that. I can test out the parameters. What happens if I go over one page? What happens if I add more jargon? What happens if I repeat many words and phrases from the job description? Ha! I'll get you, Bright Score! Hey, wait, what am I doing? I don't want to be an Admissions Rep or a supply assistant. I just wanted to teach a couple classes, for crying out loud. Curses, blocked again! I am being funneled into a tighter and tighter path, it feels like. Self-employment seems to be the only hope for me, but I am afraid success may be a long time coming. It will come, eventually, I have no doubt. But if I'm living under a bridge—or hiding out in my mother's spare bedroom, which may possibly be worse than the bridge—I may not be around to enjoy it.

Isn't it nice, though, to know now that I'm wasting my time applying for jobs like the one I had? What a gift from the universe. I don't really want a job like the one I had. And now it looks like I won't get one. Maybe there is a god.


July 19, 2013

What not to do if you are a career college

I know I said I was going to let go of the career college and stop wallowing in the past. It's hard. Recently I whined about the linen truck that goes by several times a day, driven by one of my former students—oh, dear, will he make it to class on time, oh dear me. It's hard to ignore the screaming transmission as he wrestles the truck around the corner, but I'm trying. Mostly I've been focused for the past few weeks on my shaky recruiting strategy, wherein I struggle to wrangle faculty to interview for my dissertation project. More on that topic later. I'd like to say I've left the career college behind, but every day or so, someone, usually my former-colleague-now-friend Sheryl, calls me to update me on the latest insanity she's heard from “reliable sources.”

More than once I have contemplated writing a sitcom based on life at the career college. I wouldn't have to invent a thing. The truth would be way more entertaining than any fiction I could create. The characters are already there, a bizarre cast magically assembled by a quirk of fate. At the top you've got the invisible absentee college president and the two eccentric owners, one a former educator (so I've been told), the other a bankrupt real estate developer (this I Googled). This cabal rules from the shadows off-stage; you never see them. Running things from day to day you've got the uptight VP of Academic Affairs, a former office-manager-turned-administrator, micromanaging via scathing emails. Then you've got a little clutch of Program Directors, hopping around with varying levels of competence, trying to please the VP of Academic Affairs and keep the students from escaping, complaining, or suing the college. Toss in a few neurotic instructors and a swarm of demanding students, and you have the perfect script for a darkly morose comedy.

Even before I left, one of the program directors had started demonstrating odd behavior. I don't know if I've ever blogged about him before. I'll call him Wally. He is the Associate Program Director for one of the more popular programs, but not a healthcare program. (I should say was, not is. More on that in a minute.) Some time back, Wally got in trouble for showing pornography to some students. So I heard. Now, I'm sure it was probably done in the context of a discussion on free speech, but apparently the females in the group did not appreciate the educational nature of the presentation and complained to other students, other instructors, and eventually to other program directors. By the time the campus closed in early May, everyone knew about it. We all wondered how and why Wally managed to be one of the three lucky employees invited to transfer to the main location.

Enter Denny, my former boss, also one of the three invited to keep his job. Denny stormed into the office of the Human Resources Director (who doesn't rate the bestowal of any name, fictitious or otherwise) and proceeded to loudly lodge a complaint against both Wally and Wally's boss, Velma, who had repeatedly failed to display backbone, despite knowing about Wally's indiscretions for some time (and despite being thin as a stick). Are you getting this? I know, really?

Do you remember a 1960s show called Peyton Place? Probably you are too young. (I have to keep reminding myself that I am now older than a lot of people. I still feel like I'm about twelve.) Maybe you've heard people murmur in awed disgust, “Wow, what a Peyton Place!” and wondered what they meant. The phrase is now part of the vernacular, and I would say it is synonymous with soap opera, in case you haven't Googled it yet. Well, if you've ever seen a soap opera, you will understand the nature of life at this career college. It was always fraught with drama—I could tell you stories!—but now, according to reliable sources, the place is nuttier than a fruitcake factory.

Each term ends on a Thursday, which means Friday is set aside for teachers to grade papers, prepare final grades, and attend teacher training at the in-service. That was today. Reliable sources have reported (Sheryl heard it from Denny, who may have witnessed it with his own eyes) that Wally was informed this morning that he was being terminated. He retaliated by proclaiming, “I'm going to kill myself!” while walking by an open door to a classroom filled with new students attending orientation for the new term which starts on Monday.

Now do you see why I mention Peyton Place? It seems too deliciously entertaining to be true, doesn't it? Surely someone wrote this script! But knowing Wally (a fellow chronic malcontent who has seriously lost his hold on reality), it probably is true. From my lofty perspective, ten weeks after being let go, ten weeks into self-employment, I can look on the whole sordid episode with righteous glee. Didn't I predict the place would implode!? Vindicated! Validated! Today I laughed loudly and long, maybe ever so slightly guiltily, when Sheryl told me the news. All of which just affirms my conviction that I did the right thing by turning Denny down earlier this week when he offered me three classes for next term. As an adjunct, of course. Should I feel insulted or appreciated that they thought of me when they needed someone to teach the 10-key calculator class?

I turned him down not out of pride, but out of practicality. I will be conducting my faculty interviews at that location. Yep, I am happy to say, I got permission from the college president to have access to the faculty. I pleaded via email. He tersely granted it and handed me off to the VP of Academic Affairs (oh yay, lucky me). While I wait for IRB approval for my revised method, I contemplate the slow-motion meltdown of the career college that used to employ me and wonder what effect all this will have on the perceptions of faculty who will soon talk to me about academic quality. I am going to have to document the conditions at the college for my dissertation. I can do that. The hard part will be resisting the temptation to turn my description into a soap opera. Fade in...


May 20, 2013

Sorry if I offended you

My former colleague Sheryl just called to complain about the frustrating world of online job applications. We commiserated for a few minutes. We both have war stories to share. And we are both harboring some resentments against our former employer, the career college to which we devoted so many years.

Sheryl told me something that shouldn't have surprised me. Apparently, according to some reputable sources, the college management knew they would be closing the Clackamas site last December. Last December! And our pasty-faced president swore on April 1 in a shaky voice that they had tried and tried to find a new location, but after their efforts failed, they were forced to face the harsh realities of the situation and close the campus. Liar liar pants on fire, if the sources are to be believed. Sheryl is angry because had she known earlier, she would have got on Medicare sooner. Now she's going to be out $500 to COBRA. She blames our former college president.

Speaking of snakes, I've been trying to reach the college president myself. Even though he may not want to talk to me.... it could be he is still sore over the little matter of my snarky photo blog. Today I am willing to grovel a little. I am willing to eat humble pie. Here's why: I am still (still!) in the process of trying to get Institutional Review Board approval to conduct research with human subjects. My first choice of institution turned me down, even after a pleading letter: please, please, please, I promise I won't be disruptive, you won't even know I'm there, please? Nope, no dice. We don't do things like that, the spokesperson said. What, let your faculty tell the truth? Ok, maybe I should have seen that one coming.

Anyway, I thought, ok, now that I'm no longer employed at my former career college, maybe the management there would let me interview their faculty? It seems like a long shot, but worth a try. So I sent an email to the president of the college (the man who encouraged me to embark upon this insane doctoral journey way back in 2005. Remember, dude? You owe me!) No response. Time to put on my big girl panties. I picked up the phone.

“Hi Lynne, this is so-and-so. Is his eminence there?”

“I don't know exactly where he is,” she fluttered. “Uh, you're in Springfield, right?”

“Formerly of Clackamas,” I replied.

“Oh, I knew you were somebody.” That's what ten years got me. Nice to know I'm somebody.

I left a message and continued to prepare my IRB application with the assumption that I would be using a snowball recruiting approach through LinkedIn to find my for-profit faculty subjects. Today I thought I'd give him one more chance. I called Wilsonville again.

“Hi, Betty, this is so-and-so calling for Him, is he available?”

“I don't know where he is,” she said. “I don't even have a phone number for him.”

“You don't have a phone number for the president of the college?”

“Would you like to speak with someone else? Mr. Compliance or Ms. Human Resources? Mr. Financial Aid, or perhaps Mr. Controller?”

“Uh, let me talk to Mr. Compliance,” I said.

He must have been sitting on the phone. “Compliance!”

I explained my mission, talk to faculty, bla bla bla, need permission from the man, yada yada, all confidential and anonymous, of course, har har har. Mr. Compliance listened politely.

“I am not the one who can give you permission, but I can ask the president for you.”

“Great. That would be great. Just have him send an email, yes or no.”

“Good luck to you.”

So of course by the end of the day there was no email from the president. I had to try, though. Never let it be said I didn't try.



May 16, 2013

If nothing else, I can serve as a bad example

My hero of the week is the guy who expressed his irritation with four of his neighbors by driving a bulldozer through their houses. Rock on, dude! Sure, you are in jail now and probably will be for a while, but how did it feel, crunching their houses to smithereens? I'm sure before the remorse set in you had a moment of euphoria.

My two neighbors and I live in a triplex. A bulldozer crashing through Joy's apartment would definitely affect me, since I am in the middle. I would expect the whole building to fall into the basement. So no, I won't be driving a bulldozer through here anytime soon. But I think a couple times I have approached that tense moment when whaling on the wall with a hammer seems like the appropriate thing to do.

I look at it this way. I'm all about service quality. I live to serve. If nothing else, I can serve as a bad example.

Speaking of bad examples, this week I received my second and final rejection from the VP of Media Relations who represented the institution I approached for permission to interview ten of its faculty. Apparently, they have a policy of not accepting research proposals from doctoral students! Stupid me. I guess I naively assumed that because they are operating institutions of higher learning around the country, that they would... I don't know, be supportive of higher learning. I am chagrined to say I should have known better. These institutions are corporations, not colleges. They don't care about higher learning, or any kind of learning that doesn't line their pockets. They care about one thing only: profit. Duh. I'm an idiot.

So, on to Plan B. No, I'm not pregnant. Plan B consists of approaching the career college I used to work for. Two weeks ago I was laid off with many of my compadres when the campus was closed. Now that I'm no longer an employee, no more conflict of interest! I sent a groveling email to the president of the college yesterday, trying to get a sense of how much he dislikes me. I did, after all, briefly gain some notoriety among my co-workers with my somewhat sarcastic photo blog of the campuses last days. I don't know if the president of the college ever saw the blog, wrapped up as he was in his own overwhelming problems: (How could I have been stupid enough to invest my retirement money in this floundering sham of a school!? Kick me!)

I doubt I'll hear from him, as absorbed as he is in his own crumbling world, so I'm already moving ahead with Plan C. Plan C is the guerilla tactic of recruiting faculty through other faculty. It has a couple names. Sometimes it is called chain sampling. My favorite term is snowball sampling. You use one participant to recruit the next. It's subversive. What's not to like.

One way or another, this study is going to happen. Yes, I need to finish this doctorate, but more than that, the world needs to hear what faculty think about the academic quality of for-profit vocational programs. People (the Department of Education) seem to think that as long as students graduate and get jobs that allow them to pay off off their student loans, then the students received a quality education. I think faculty might have a different view. I want to find out. Just because for-profit institutions are behaving like cults, circling the wagons around their faculty and trying to keep them from talking to researchers doesn't mean we shouldn't try to reach them.

Join the underground! For-profit faculty unite! Speak your truth! (Just do it under the radar, so you don't jeopardize your job.)


May 10, 2013

Is it possible for-profit colleges don't really care about quality?

Where's my vampire mojo when I need it? For the past few days, I have been trying to persuade the media relations person at the corporate headquarters of the local career college where I want to conduct my doctoral study that I am a harmless bumbling academic with no malicious intent. My first attempt failed, so I'm sending another letter promising my first born, yada yada. I don't have a lot of hope, but nothing ventured, etc. I am braced for another smackdown.

I couldn't take no for an answer. It's my nature. I can't stop stirring the pot. After the debacle last week with my sarcastic photo blog at my erstwhile place of employment, you'd think I would learn. Managers with guilty consciences don't take kindly to being called on their transgressions, especially on a website that is open to the world. (Too bad it didn't go viral.... sigh.) But once burned just makes me more stupid, apparently. After getting one rejection from the for-profit behemoth, I'm sending another plea. Please, please, please.... Now these corporate watchdogs will probably remember me forever. Yeah, isn't she that nut that kept pestering us to do that ridiculous study of our dirty laundry--uh, we mean, academic quality? Interview our teachers? I don't think so! Who knows what they would say!?

The excuse they gave me is that letting me interview faculty on campus would be time-consuming and disruptive to students. No argument there. I wasn't planning on interviewing faculty on campus. I was going to find some local place like a library meeting space or even a quiet diner and invite them to meet me at their convenience. The corporate VP made it sound like I was some lurking pervert with cooties. No, we can't allow you on campus. You might cause people to realize we don't care about quality.

I suspect that I am going to have to rethink my sampling approach. This could get messy. The farther I stray from my original proposal, the messier I fear it will get. It may be time to break out the rubber gloves.

May 06, 2013

Do I look like a risk taker to you?

I'm relieved to say I hit the ground running on my first day of freedom. I could have slept in. I considered it, actually. But I had a dental appointment to keep at noon, made six months ago when I was still employed, before I had a hint I would be laid off. If I had known I might have spent less on vampire romances and put more in the bank. But I digress. I got up, I went to the appointment (covered by insurance until the end of the month, thanks former employer!), and then I efficiently blazed a furrow through my errands, one after another: gas, post office, bank, thrift store (I was only going to drop off a box but I was compelled to go inside and look for said vampire romances. Sigh. Found a few. Yay.), and finished up at the grocery store, where they were out of carts, so I was forced to only purchase what I could carry. Darn. Still I managed to spend a few hundred dollars today, if you count the dentist.

I have many fears about this new regimen. One is that I will spend my days efficiently running errands, briskly knocking items off my mundane to-do list.... toothpaste: check!... while completely avoiding the activities that could generate income. (Like, for instance, job hunting.) I have a to-do list a mile long of projects half-finished: scan family photos, recycle old paper, donate old binders and books, dust my shelves (I have ten million shelves, no lie!), sweep, mop, vacuum... ahhhhhh! Now my true colors shine. I have the time to do these things, and yet I resist. I guess I prefer to live in squalor. I feel like I'm missing an important food group if I don't have cat hair with every meal.

Speaking of hair balls, my next dissertation course started today. I uploaded my first draft of the Institutional Review Board application, which will result in receiving approval to interview human subjects. They can't be too careful with a researcher like me—I might be tempted to brainwash my participants into thinking that for-profit higher education is a scourge that should be banned from the land. Bwahahahaha. My chairperson will probably mosey into the course room in a few days and spy my submittal parked in the corner. Oh, look, she did something. After some back and forth, eventually she will allow it to be sent to the faceless nameless IRB reviewers, who will eventually allow it to pass, after ripping me a new one and sewing it closed with some warnings masquerading as compliments. Then, finally at long last, I'll be cleared to collect data. What does that mean, you ask? That means I will be approved to arrange interviews with ten faculty to discuss their definitions and perceptions of academic quality in for-profit Gainful Employment programs in vocational colleges like the one that just laid me off.

It would be the height of irony, the epitome of poetic justice, the ultimate toothpick in the eye, if I can't find ten teachers who would be willing to talk to me. That won't happen, I'm pretty sure. But it would sure be the height of something, after these eight years of persistent struggle, to have my efforts fall flat in a big ho-hum who cares.

I started out on this academic journey with a pie-in-the-sky, ice cream-colored dream—oh, la la la, I'll just teach marketing and management courses online to students who won't even know I'm wearing my pajamas! I'll make tons of money, write books on the side, and life will be grand! What a dream, eh? More like a delusion. In eight years, I've changed (I don't eat ice cream anymore), but more importantly, the world of online teaching has changed. Something like 70% of all college faculty are adjuncts, working long hours teaching one or two classes for very low pay and zero benefits. Plus the institutions now want their instructors to have current “real world” experience—i.e., a job. Well, of course you'd better have a job, because you won't be able to live on what you make as an adjunct.

Teaching is looking less and less appealing. I doubt I will be hunting for a teaching gig in the near future, even if they wanted a Ph.D. from a for-profit institution (scourge upon the land, etc.). The pajama thing still seems good, though.


April 25, 2013

Save our jobs! ...Uh, on second thought...

Yesterday I arrived at work at the career college and found the faculty office in an uproar. Apparently some students, upset about the termination of their favorite teacher Mella, designed a flyer, printed multiple copies, and posted it around the hallways. According to my sources, the HR person who lurks on the third floor somehow saw a flyer and called Freep the Education Director. I believe Freep called our resident Fairy Godmother of Fun (and Academic Coordinator, also soon to be unemployed, we'll call her Jiminy today) and asked her to find all the flyers and take them down.

I managed to procure a sample of the flyer, thanks to some dumpster-diving on the part of our fearless leader Denny, and documented it photographically, like I have documented last moments since I found out our campus is closing on May 2.

The flyer exhorts “Save Mella!” (This is a fictitious name, of course, so don't bother Googling it.) The writer goes on to claim that Mella doesn't deserve to be terminated and should be allowed to keep her job. I yucked it up with Denny—how sweet, the students think they have some power!— and thought it was over, just another bizarre blip in the ongoing implosion of one dinky career college.

Last night, however, my three Word students were talking in those hushed tones that indicate something is up.

“I know who did it,” said Minnie, a round-faced girl who used to be a Medical Assisting student and now is... I have no idea what she is. I just know she's been around for what seems like forever.

I said nothing, not knowing at first what she was talking about and not wanting to get involved, like a true introvert. Minnie's friend (I'll call her Axella) took out her earplugs to ask who.

“The two people who did it are denying it, and two other people have been accused of doing it, and now have a write-up in their permanent record from Mr. Freeper,” said Minnie, milking her moment.

I did my best to ignore her, although I was starting to suspect this had something to do with that flyer.

The third student (I'll call her Lela) waited until Minnie and Axella left for their next class, and then she said to me, “I saw Mella making those copies last night.”

“No way,” I said skeptically.

“I saw her.”

I let it drop and went to my next class. But I thought, wow, Mella, right on, sister. I didn't think you wanted this job anymore, but I support you, whatever radical subversive action you might take. Bring on the spray paint! I'm right behind you!

Later I saw Mella in the office.

“I heard...” I began and told her the whole story. Mella listened. After a few moments, I trailed off when I noticed she was looking at me like I'd grown a second head. She seemed to be trying to generate interest in responding to my unspoken accusation. I thought to myself, She doesn't care. She's already gone.

She didn't say it, but I don't think she would want her job back, even if management came to her on their hypocritical knees and begged her to stay. She's seen the dirty red underbelly of the place. Of all the layoffs, I would say hers is the most cruel. She re-arranged her life for this school. She donated tons of extra time, not to mention her heart, to the students and to the faculty. You couldn't have asked for a more committed and loyal employee. Management took what she gave them and when they were done with her, they discarded her like an used tissue.

“I was making copies last night,” Mella finally said. “But it wasn't those flyers. I saw a copy of one, though, and thought, ok, so what.”

I don't know if this incident is evidence of the greedy nature of for-profit career education or if it is simply evidence of a failing institution run by self-centered, short-sighted, abusive individuals. Maybe the two are related. Maybe you can't have one without the other, I don't know. I just know it's sad that a good employee has been callously discarded. It's sad that the only way students can grieve the loss of their campus and their favorite teacher is by posting flyers exhorting the school's invisible and uncaring management to save Mella's job, as if their futile expression represented anything than more than an embarrassing annoyance. Instead of giving students a place and time to grieve, our management did what management does when backed into a corner: threaten, punish, and terminate.

We are so out of here.


April 09, 2013

It's official... life sucks

After almost ten days of jacking us around, not telling us anything, we finally got the news: when the Clackamas campus closes on May 3, we all lose our jobs. Oh, except for the three program directors. And the dozen or so corporate people who lurk on the third floor. I guess when I say everyone, I mean all the people that matter. The faculty, the academic coordinator, and the receptionists. What the hell do they think they are going to be managing now, I wonder? The ship is sinking while they fight over cubicle space.

I know I sound angry. I am. Not for me, but for my colleagues, Sheryl and Mella. Sheryl is a few years from retirement. How easy do you think it will be for a 66-year-old woman with a stale Bachelor's in International Business to find another job? And Mella! Mella transferred from Wilsonville to Clackamas a few terms ago, even though she recently moved to be near Wilsonville. She demonstrated loyalty and commitment to the organization, and it lifted its leg and peed all over her. Sheryl and I have known for a long time that the company wasn't our friend. I think Mella was still hoping for a miracle. It's hard to accept that the company you gave your heart to has ripped it to shreds.

As I drove away from campus this afternoon, I saw Mella pacing the sidewalk. I pulled my car up next to her. She got in. Her chin was quivering.

“This totally sucks,” I said after a long, long moment of silence.

“Yes, this sucks,” she agreed.

We sat with that for awhile.

“How are we going to make it through the next few weeks?” I mused.

“Suck it up.”

We pondered that for a bit. Then she sighed and got out of the car. She went off to find food before night classes (did I mention she works four splits?), and I went home to take a nap, exit, stage right. On the drive home, I was a little numb, not fully present. I'm not sure how to feel. My eyes feel like they've been weeping, but I don't remember any tears. I'm not sure if I'm happy, sad, or just really, really, really scared.

Part of me is, like, you got what you asked for, Carol. Time to finish your dissertation, time to work on starting a business, time to clean up the Love Shack, time to sleep, time to read, time to rest. But at what cost? I don't want to be unemployed. No, let me be more clear. I don't want to not be earning money. That doesn't have to be the same thing as unemployed, right? Time and money are inverses for me: When I have one, I miss the other. I'm too old to do this again. It wasn't pretty the first time around. Moving in with my mother is not an option. Wreckage of the future! Aaaaagh!

The Director of Education flaked out, couldn't stick around to tell me to my face (I remember when you were an adjunct, Freep). Our boss—I'll call him Denny—(who is going to Wilsonville next term, and who is keeping his job title and pay rate, and who, by the way, is receiving training in online teaching tomorrow [I know, like, WTF!?]) gave me the news. I could tell he felt terrible. Survivor's guilt. The next three weeks will be interesting. He's on the lifeboat, floating further and further away. We three faculty are clinging to the rail, going down with the ship. We aren't bothering to bail, what's the point? (I am already saying cynical things about the organization to my students—we were discussing leadership in the management class today, and I likened our president to the Invisible Man. Har har.)

The next few weeks will be awkward. The chasm between those who are surviving and those who are sinking will grow daily. On that last Thursday, as we faculty sink out of sight, out of mind for the last time, poor old Denny can finally draw a deep breath of relief. Whew, that was hard, glad that's over. Dude. I don't blame you. I might even miss you. It's been fun. In parts. Sort of. A little.

What would be really fun would be to bring some spraypaint on that last day and do a little decoratin'.


March 01, 2013

I'm not ready to be unemployed

After a hellish first week, the new term at the career college is.... I can't think of any words to describe how this new term might unfold. I can't say off to a rousing start. The word stumbling comes to mind, but that might apply more to me than the term. Not sure that is useful. As a descriptive term, I mean. Maybe the word hopeful applies: I think we may have more students, judging by the voices echoing down the halls. I wonder if any of our friendly, helpful admissions advisers told the new students that our campus would be moving to a new site in a few months.

To be honest, we still don't know if the move is happening. Rumor has it that the lease is up in April, but I suppose the management could decide to rent month-to-month until they found a suitable location. I'm not feeling all that positive about the possibility of moving. Last week I overheard two students say the reason why they chose our site was because it was near their homes. Location, location, location.

It occurs to me that anyone who hasn't read my blog before wouldn't have a clue what I'm talking about. I'm writing as if I'm narrating an ongoing soap opera for a devoted audience, when in actuality I know that my regular audience consists of a handful of people. I mean, I can count the number of you readers on one hand. The rest of you are drop-ins, looky-loos, accidental tourists traipsing through my blog on your way to someplace else. I can tell what you search for when I look in the stats, and I know you won't find it here. Sorry. Thanks for dropping by, though.

If you stick around, you'll get the whole sordid story of the dinky career college for which I work and its imminent demise. Although, now that I think about it, the demise has been imminent for the years. I guess that doesn't qualify as imminent anymore, does it? It's like going into hospice and outlasting your caregivers. People get a bit peeved. Enough already, just die, would you? Jeez.

I'm not ready to be unemployed. I tried to figure out how I would live if I had to work a minimum wage job. (Oregon minimum wage is $8.95.) My lifestyle would be severely impacted. Like my friend Bravadita, I would have to give up my car. I would have to find a house-share situation. I would have to stop eating organic. Any one of those outcomes would make me want to jump off the Fremont Bridge. I'm such a hothouse flower. I remember when I used to drive a school bus. I remember when I packed books in a warehouse for a two-week temp job. I'm too old for that now. And too damn well educated. No one would hire an aging, unemployed Ph.D. from a crummy for-profit online university to work in a warehouse.

I know what you are thinking. You are thinking, hey, where is that optimist that lurks inside you, Ms. Chronic Malcontent? Here's the deal on that. The Optimist is not chronic. She is both rare and shy. You may not see her very often around this blog, since the Malcontent is a bully. But maybe if you clap your hands three times and say I do believe in magic, I do, I do, I... well, no, maybe not. I don't know. I'm just writing drivel so I can move past my resentment and get on with writing Chapter 3 of my dissertation proposal. That, after all, is what I live for these days. Work is just that interval that comes between sleeping and writing. Maybe someday this will just be a bad dream, and I'll be able to just sleep and write.

And there she is—don't blink!—the shy Optimist, hovering by the water cooler, waving her tiny hand at us.


January 20, 2013

The artist's futile lament: I gotta be me

It's almost 11:00 p.m. I've spent much of the day grading student work. I haven't even been outside today. The cold winter sun came and went, and I missed it, hunkered in my cave. It's midterm time. Instructors are required to submit midterm grades, in case they get run over by a truck before the end of the term. Or get fired. Or they quit because they found a  better job with a better company. (Dream on.) It takes time to do a good job grading. I joked with someone today that I probably could just throw darts at a dartboard. Ha ha, I'm sure my students wouldn't think that was funny.

Actually, once I see some writing samples, I can pretty accurately predict the grade each student will earn by the end of the term. We don't grade on the curve. It's all about points. Everyone can get an A if they do all the work satisfactorily. I have no problem giving everyone an A. Considering that my job security depends on how students evaluate me, I guess I'd say giving all As is part of how I keep my job. Kidddddingggg. No, really. I'm kidding. Just because I work at one of those low-life for-profit colleges we all love to bash doesn't mean I don't provide the best learning experience I possibly can. I'm sure I can do better on any given day—who couldn't?—but I really do try to show up and do a good job for these students. Most of whom don't give a rat's ass about learning, I might add. They just want to get out and on with their lives.

This term I have fewer computer classes and more business classes. That means more stuff to read. Two sections of Organizational Management (four students total), two sections of Professional Selling (three students total), one section of an introductory level Marketing and Finance (two students). One section of Access (five students, one of whom refuses to do any work, so he won't be around much longer). And two sections of Keyboarding, with about 25 students total). Do you wonder how this career college stays afloat, with such a low student/teacher ratio? I do.

I often complain about Keyboarding as a reason I want to poke my eyes out with a stick. I use the word “teaching” very loosely when speaking of Keyboarding. Teaching isn't exactly what I do as I stroll around behind the students, peering over their shoulders, poking at their monitors with an accusing finger. This is how you set a tab stop! Center the table! Vertically! Which way is vertically? Google it! I'm the Keyboarding drill sergeant from hell. Most of the students find me very annoying. But how else can I stay awake in class, I ask you?

After nine years, I can say with some certainty that I have pretty much perfected the job of grading keyboarding. I have developed a very colorful Excel spreadsheet that does all of the calculations for me. All I have to do is plug in the numbers. It's a thing of beauty, but unfortunately, I still have to review many documents for accuracy and formatting, a very repetitive and boring process. Letters, memos, reports, just kill me now. I've seen these documents so many times in nine years I bet I could recite them out loud. Especially the medical transcription documents. These are the documents the medical students must type from dictation files. They hate typing big words like... salpingo-oophorectomy, acute suppurative streptococcal infection, drippy gooey pus-filled tonsillar exudate (I embellished that one a little bit), as much as I hate reading them. This is why I am earning a doctorate? To teach medical keyboarders how to transcribe dictation? Where's that stick?

After nine years, am I done? Am I ready to finally admit I've done all I can do at the career college, and it's time to move on? I think I'm almost ready. Soon, very soon. Within a year, I think. On to what, though, is the question.

The cat just settled into the chair behind me and now has somehow managed to take over the entire chair. There isn't room for both our fat asses. I guess that means it's time to stop and take a nap or something. When in doubt, do what the cat does.


January 18, 2013

I'd be running in circles if I could only remember why

I'm circling my dissertation proposal like a fly buzzing a pile of... no, wait, I'm not going there again. Tired metaphor, too close to home. Been on that pile, still scraping the poop off my clutch pedal. I posted my irate diatribe (re: tiny fecund dogs and their fetid output) in the laundry room (neatly sandwiched in a plastic sleeve and hung with a pushpin), but I'm not sure it's been read yet. Nothing has changed. Except I bought more flashlights.

I have a memory like a gnat's lifespan. That is to say, very short. A few days ago I was irate over something unrelated to stepping in dog poop, and I was anxious to blog about it. But now, the passage of time has eroded the memory. Now all I remember is that I used to be irate about something I thought was worth blogging about. Maybe I've found the secret path to serenity: dementia. If you can't remember what upset you, why get upset at all?

It's a trick. My brain is trying to kill me again. It knows I am feeling the pressure to finish the dissertation proposal, and it is eroding my cognitive functions in a frantic attempt to keep me calm. I guess it's working. I feel pretty good. This despite the fact that I've had Chapter 2 (the Literature Review) open on my computer for the past three hours, and I haven't typed a single word. La la la. What have I been doing? Anything but. I cleaned the cat box (and the human box). I refilled the minutes on my stupid smartphone. I roasted some beets. I made some tea. I nuked my rice-filled foot warmer. I'm like a cat, turning round and round before settling down to the important work of napping. Except I've been turning and turning for three hours. And napping is not an option.

On the radio today I heard part of a program about Oregon's new education standards. I usually don't pay attention to K-12 stuff; it's too complicated for my peanut-brain. But someone said something that caught my attention today: The new standards are developed from an assessment of “college and career readiness,” and form the basis for a decision to focus core reading curricula on fewer classic literature texts and more informational texts. I want to know who decided what constitutes “college and career readiness”? Did a cabal of employers hold a book burning, in the name of enhancing the development of job skills? No more 1984, no more The Unbearable Lightness of Being. Nope, now it's all about How to Read an Annual Report.

And now I remember what I was so upset about a few days ago. Oh, darn. Now I've forgotten again. But that reminds me of something else. University of Phoenix is having accreditation troubles. I don't think they'll actually lose their accreditation, but they have such a monstrous online presence, I worry that there will be negative fallout for all for-profit online institutions, including the one to which I pay my hard-earned cash. As if there wasn't already a huge stigma against both for-profit institutions and online learning. I'm not a fan of University of Phoenix. I'm also not a fan of for-profit higher education. I am feeling very unemployable after hearing this news.

The years of budget cuts have forced the public universities, state colleges, and community colleges to raise tuition and cut back on under-performing programs. They have also become more selective about who they admit, leaving the dregs (non-traditional students) nothing but the for-profit sector. For-profit higher education institutions wouldn't have swooped in if there weren't such good pickings left by the failure of public institutions to meet demand. With the ready availability of student loan money, for-profits make a killing, students get a second-rate education (at best), and taxpayers are on the hook for the loans that end up in default.

Now I remember what it was. I was driving home late Wednesday night after work, listening to NPR. A guest on Tell Me More said he was against the idea that public funds (i.e., taxpayer-funded student loan money) should be used to support degree programs such as art, music, and anthropology, because, he claimed, the graduates of these programs incur student loans they will be hard-pressed to pay back. This argument came as no surprise to me, but I was still saddened to hear it.

The for-profits don't waste their time offering art, music, or anthropology. They offer programs that are in high-demand fields such as healthcare, business, legal arts, and criminal justice. Makes sense. It's all about the money. But what happens if public institutions do the same thing? Are we destined to become a nation of healthcare workers? What happens to society if we don't also grow artists, poets, writers, musicians, and philosophers? Who will dig up old bones and excavate buried tombs? Who will record our experience in art, music, and word? Who will help us make sense of it all?

Society is richer for the artists and anthropologists. So, in my opinion, society should pay to educate them, even if those student loans are never paid back. But I'm a frustrated artist and a crazy recovering debtor and clearly not in my right mind.



January 14, 2013

The for-profit college motto: Move 'em in and move 'em out!

My cat is sitting on my computer table, helping me write my dissertation proposal. Sometimes he sits with his back to me, wide butt flaring regally behind him; sometimes he flops bonelessly over on my lap. But he's always lurking somewhere nearby, staring at me with a critical eye. (I call him Eddie but I suspect his real name is Squint Eastwood. Or Krawl the Warrior King.) I'm beginning to think he has authored all my work, from December of 2005 until now. I sure don't remember writing any of it. Unless I was having a seven-year out-of-body experience, I have to conclude my cat is responsible for my entire academic career.

He expresses his displeasure with my word choice by grabbing at my fingerless gloves (also known as socks), which keep my hands warm while I type. Once he snags me, nothing short of human sacrifice will get him to let go. I can distract him by scratching his neck with my free hand. That usually puts him in the zone. Then I can sneak my glove out of his claws. Sometimes. He's relentlessly on guard. I don't know when he finds the time to write.

He exits, stage right, leaving wads of hair wafting all over the keyboard. Little mementos to encourage me to draw on his wisdom while I struggle to remember my dissertation topic. Funny, once the concept paper was off my plate, I apparently jettisoned the mountains of information I had piled up in my brain, sort of like flipping the switch on the garbage disposal. Whooosh. All gone. Now I need that knowledge back, but it's been hauled off to the city dump. Figuratively speaking.

I can hardly bear to read the wretched tome now, after exorcising it so thoroughly from my brain. All I see are typos and grammar errors, cliches and redundancies. Reading it is torture. Argh, it's the Abu Ghraib of literature reviews! Who wrote this crap? It sounds like it was written by a fat lazy cat with nothing better to do than wax maudlin about the lack of academic quality in for-profit career colleges. Oh, wait. Huh?

Well, never mind. Tonight, after a day of mixed rain and snow, the temperature is dropping, and I can look forward to sliding to work in the morning. That should be entertaining, if it doesn't end in tears, which driving on ice usually does. Maybe I'll get lucky. Maybe there will be a two-hour late start. We'll have to cram six hours of class time into four, else we'll have to make up time on yet another Friday. But hey, we'll get it done. Move 'em in and move 'em out, that's our motto. The show must go on. Never let it be said we didn't teach! Of course, the relationship between teaching and learning at our institution is tenuous at best. But what do you expect from for-profit higher education? I figure it's a good day when management leaves us alone and no one is trying to kill us.

I remember the days when I was uninformed about the pecking order of higher education. I thought teaching at a college was a prestigious honor. I was loyal and committed to my college, willing to put my money where my mouth was, ready to embark upon this doctoral journey. I naively thought that earning this degree would earn me the college's commitment and loyalty in return. Ah ha ha. I also used to think we cared about quality... the quality of our teaching, the quality of our course materials, the quality of our customer service efforts. I cared, some other teachers cared, but guess who didn't care? Yep. Management.

Tonight I'm at home, but a few stalwart teachers are teaching a few stubbornly committed students while the roads turn black with ice. Apparently no one in authority is there to make the decision to cancel class for the remainder of the evening so folks can try to get home before the ice gets really bad. Absentee management. I wouldn't be surprised if I went up to the third floor corporate offices and found nothing but cobwebs. Who is steering this sinking ship? Could be we are rudderless, adrift. Could be management sneaked off in the lifeboats with all the loot while we were busy bailing the hold.


December 09, 2012

A reflection on the sordid reality of a career college teacher's schedule

My work life is lived in chunks of time. Day to day, week to week, term to term. Year to year. I suppose most people live on some kind of schedule, unless they are retired and can drift through their days according to their own sense of time. My idea of the perfect life has always been to be master of my own time, to live liberated from the obligation of an externally imposed schedule. It's not surprising. From childhood we mind the clock. We rebel at first, don't we? But eventually we learn to accept and even embrace the clock. We lose our personal sense of rhythm and march with the throng to the same boring beat.

Even though I work in the for-profit career college sector, generally considered the bottom feeder of higher education, I still benefit from its nebulous association with academia. That is, I am lucky enough to work (mostly) a 4-day week, Monday through Thursday, with most Fridays off (the sacred teacher prep day). Except when we make up holidays, but that's another story. It's fantastic working a four-day week. Two days a week I work just 3 to 6 hours and have the rest of the day off. How cool is that?

The trade-off is, the other two days a week I work a split shift. That means I essentially have two work days in one. I get up, fix breakfast, and go to work for six hours. Then I go home, go to bed, get up, fix dinner, and go to work for five more hours. So it's like I work six days a week. And then I have a 3-day weekend to catch up on my sleep, my homework, my laundry, my relationships. You might say, wow, if you love your job, that is a great schedule. On the other hand, if you are tired and burned out, it is an endless grind. Guess which category I fall into.

The long days are grueling, especially if I have to be teaching the whole time. The hours telescope into eternity. There are few things more bleak than sitting in a dim computer lab at 10:15 on a winter night waiting for my one or two students to figure out how to save their work and eject the flashdrives they will lose tomorrow. The short days are deceptively liberating. I always assume I will have time to run errands, see friends, go shopping, have some fun, but I'm always too tired to do much beyond the essentials: buy food. The short days are for recuperation and resting up for the next 14-hour day.

As a consequence of this unbalanced work schedule, I've learned to sleep in chunks of time during the week. Six hours at night, two hours during the day. I make up the deficit on the weekend. The schedule drives my meal times, too. I eat twice a day, before work and between work. I get hungry sometimes, while I'm sitting in that computer lab. I try not to think about it.

Day after day, week after week, I follow the lopsided schedule, showing up for a 10-week term. After nine years, I'm just starting to understand the arc of a term. Ten weeks, 20 days, a few inches forward, a few more grams of knowledge shoved into their rigid and weary minds. After every term I'm left with a few memorable moments to carry with me: a card from the student who cried during the first week of the term, thanking me for helping her believe in herself enough to not give up. A new graduate, walking with a bit of a swagger and tossing back a huge grin over her shoulder as she shouldered her backpack one last time. Little moments, big moments.

It's not enough to inspire me to stop whining. I try to notice and embrace those special moments, but they don't motivate me. They just make me tired. Those little shining moments aren't enough payoff for all the hours spent sitting in a lab with only one student, or listening to a student tell me why he can't turn in his assignment today, or discovering that a cabal of paralegals cheated on their keyboarding transcriptions. All the hours on-stage, all the hours when I should have been sleeping, all the hours spent crafting creative assignments for students who had the nerve to catch up on their sleep during my classes... why should I bother to care? Said the burned out teacher.

Tomorrow is the first day of the new term. I must leave by 6:30 a.m. to drive the 25 miles to Wilsonville in rush hour traffic to get to my first class by 7:50. I'm not well-loved in Wilsonville. (Chronic malcontents tend to be pot-stirring troublemakers. And burned out teachers tend to lack compassion for slackers.) I don't care. My hope is that by this time next year I will be someplace else doing something else (hopefully someplace and something better). I refuse to give up on the dream of creating a new relationship with time. In the meantime, I live for my next nap.


November 09, 2012

Our precious employees are our most expendable resource

The president of our struggling career college emerged from the cyberspace hinterlands last week to send us an email. As I clicked on it, I thought, oh, maybe this is an early holiday greeting. Surely he has something interesting to share about his recent activities. (Where has he been, anyway?) Nope. The purpose of his email missive: to tell us that he has instituted a freeze on salary increases. And oh, by the way, our employees are our most valuable resource.

Really? I don't feel all that valued.

Actually, the freeze on salary increases doesn't surprise me. I'm not blind. I can see the empty asphalt in the parking lot. I hear the occasional voice echo in stairwells that used to be crowded with students. Class enrollments are diminutive. I feel like a tutor, not a teacher. It's pretty hard to assign a team project to a class of one.

My boss came to my Professional Development class to do a classroom observation as part of my annual performance appraisal. Seven of nine students were present: not bad. But not enough to play the Networking Bingo game I developed the night before the class. I didn't know for sure my boss would show up, but I suspected he might, in spite of the salary freeze announcement. Maybe we could just skip it, like, why bother. But no, he arrived five minutes after class started, interrupted a couple times with mostly relevant stories, and watched the five minutes of the Bingo game fizzle into an utter debacle with a bemused expression on his face. Oh well. Nothing ventured, etc. I muddled gamely on. Eventually he left and I wrapped things up. I won't get a raise, but maybe I'll get to keep my job a few more months.

Rumor has it the college has invested in a truckload of new servers. I am guessing the equipment is for the online division we are supposedly launching (soon, so they keep saying). It is a completely separate operation, developed by some Midwest company, and apparently taught by people somewhere else. Probably robots in cubicles in the Midwest. I don't know. I wouldn't mind being one of those robots. Except not in the Midwest, thanks. Too red for me. No, I wouldn't mind trying to teach from the comfort of my own home. Such as it is, total stinky squalor, but as long as I'm not skyping, who needs to know, right? Except, how would I teach keyboarding? Well, it could all happen in the cloud—you wouldn't even need an instructor. At last, nirvana for the career college. Replace all the instructors with software, and eliminate labor costs, their biggest expense. I can imagine the owners drooling.

Some months back there was a small invasion of men in suits: venture capitalists. Rumor has it we wooed them. Apparently they left us at the altar. Since we haven't seen our college president in weeks, except from a distance, all this is gross speculation. Shameless rumor-mongering. In the absence of real information, bored people like me will make up stuff. To stir the pot, shake the status quo, rock the dinghy. I'm just demonstrating my value as a precious resource.



September 04, 2012

My job depends on the satisfaction ratings of my students

My last post was my 100th. Yay me. Someone called me prolific, but blogging twice a week isn't exactly a world speed record. Still, I guess it's a sign of something positive that I'm still doing it, me the prodigal quitter.

I just spent three hours grading the tests that my Access class sweated through today. With every new test I graded, my hopes rose: maybe this one will be perfect, maybe this one will demonstrate intelligence and not just a hazy knowledge. Three times out of twelve times I was pleasantly surprised. We don't grade on a curve at the career college; everything is based on a point system. Three points for this skill, two points for that skill, amass enough points and you pass the test. Pile up enough points and you pass the class. Everyone can get an A if they want. It's nice to know at least three people will probably be getting As in my Access class. As long as they turn in all of the homework, of course.

This Access test covers basics: import tables from Excel, revise the design, add some data, create a new table with a lookup field, set some relationships, create some queries with various criteria, print some database documenters. I'm no Access wizard, I can assure you. This is super basic stuff. And mostly, I think they are getting it. No one scored less than 84. I think it is a testament to my thorough test reviews. What the hell. I'm all about teaching to the test. This isn't academia, for god's sake. If you want them to learn job skills, teach 'em and test 'em. Then shove 'em out the door. Yeee-hawwwww, get along little dogie!

I arrived early today after the holiday weekend at the request of one Access student who wanted some extra help. I was fully expecting her not to show, but she did. I'm proud to say I didn't feel one twinge of regret, even though I could have gotten a lot of mileage out of some righteous indignation: She didn't show! Why I oughta—But she did, and I was glad to work through the test review with her, and to see her earn a 97% on the test. Chalk one up for me.

After the Access test, which took the full two hours, I had the Excel class. This is a whole other critter. New students are often signed up for Excel, along with Word and possibly Windows in their first term. This is the sink-or-swim method of college learning. Some of these folks have very little computer experience. Selecting a range of cells is a major accomplishment. Today we were scheduled to go through the review for the next test, which is set for Thursday. Sadly (for them), a good three-fourths of the class haven't come close to finishing the lessons they need to in order to be prepared for the test. We're beyond basic formulas now, getting into mixed and absolute cell references and nested functions. Stress levels were on the rise. One student keeps threatening to bring his shotgun. For the computer he hates so much, I presume.

So, it was a sad day for all, including me, because today was the day the administration wanted to conduct course/teacher evaluations.

When the academic coordinator came to the room, all perky and smiling, my heart rate started to rise. Not because my evaluations from this class are going to totally suck hind tit, but because I knew I would be losing 20 minutes of review time while I twiddled my thumbs in the hallway, waiting for them to finish the evaluations. In the Access class I was able to postpone the evaluation to Thursday due to today's test. (And now the ethical question is do I give them their tests back before or after they take the survey? Don't worry. I always give them their tests back first. Some terms I'm toast as far as my evaluations go. So be it.)

The career college has used a variety of methods to evaluate its instructors and courses. When I first started working for the college in 2003, they used a pencil and paper system. I was dumbfounded when I saw a copy. You've heard of a double-barrelled question, in which a question has two parts that can be answered differently, making it very difficult for the respondent to discern which part of the question to answer? Well, in this survey, questions were triple-barrelled. For example, indicate the extent to which you agree with the following statement on a scale of 1 to 5, where 1 means disagree strongly and 5 means agree stronglyMy instructor was entertaining, fair, and super nice.

“How can you possibly get actionable data from these questions?” I remember asking whatever poor sould was the academic coordinator. She gave me a perplexed look. I had to laugh. What else could I do?

A few years later, someone asked me to write a questionnaire for them, and I did, but like so many of my priceless and essential suggestions, nothing ever came of it. After a few more years, probably right after the next accreditation site visit, we switched to an electronic system. The questions, however, remained the same. I pointed out the ongoing problem. “How can I know what to work on improving, if each question I'm being rated on has three distinct and conflicting behaviors?” No one had an answer, even when I pointed out that a teacher's job performance rating was based on these evaluations. In fact, faculty were losing their jobs over these evaluations. (Yes, I'm a potstirrer, I'll admit it. The chronic malcontent strikes again.)

A few terms ago, someone introduced a Survey Monkey survey, which we are still using. I think the questions are more reasonable now, last time I checked. I can't be positive, because I can't go very far in the survey without entering data. I'm far too respectful of the research process to attempt to alter the results by entering fake data, so I just back out quietly and hope for the best. Apparently in recent terms many students have been choosing to avoid participating in the evaluation process. Because these surveys are required for the college to maintain its accreditation, now the administration is sending the academic coordinators at each site to the labs to proctor the survey. Teachers must exit, stage right.

And that is how I ended up in the hallway, fuming and twiddling, and thinking of the traffic I would encounter should I stay a bit late to demonstrate nested functions for the few diehards who wanted to stay after class. God bless 'em. I stayed and showed the amazing nested function process to a few folks, who were properly grateful. I had the impression they gave me good reviews. I suspect the students that left early without looking at me probably trashed me. I can imagine the comments. Carol is a snarky snippy teacher. Carol ignores me and spends all her time with the slow students. Carol talks too much. Carol doesn't know how to teach. Carol doesn't grade fairly. And more, in lousy grammar, sprinkled liberally with misspelled words.

Ho hum. (Have I mentioned I'm burned out on teaching?) Actually, I've gained a tremendous amount of patience through being a teacher. I am continually reminded that I cannot poke or prod someone into learning faster than he is capable of learning. I cannot convince someone of the value of learning the material unless she is willing to listen with an open mind. Being snarky or snippy certainly doesn't endear me to anyone, nor does it enhance the learning process. I've learned. I'm still working on applying what I've learned, but then, aren't we all?