Give me your tired, your poor, your faculty sob story about for-profit vocational education

I guess after you work at a place for almost ten years, it's hard to let it go, even if it let go of you. I'm speaking, of course, about the career college that laid me off in May. Today Sheryl called me at 10:00 a.m., and I knew as soon as I saw her number in the caller ID window that something must have happened. She only calls me when something is going on at school.

“You won't believe what I just heard!”

“What?”

“Chandra Friggins just got fired!”

“What!”

I was dismayed, not because I care about Chandra all that much, but because she is my official contact person at the career college for my doctoral research study. What will this mean for me? (Everything always comes back to that important question when one is a crazy chronic malcontent.)

I was going to email Chandra tomorrow and ask her what I should do to motivate faculty to sign up for my study. So far only one person has signed up since the invitation went out to all the faculty last Monday, and she doesn't qualify. I'm panicking more day by day as I piddle around in my dissertation manuscript, making placeholders for data I haven't collected yet. Now I get why scientists make up data! I'm seeing failure looming on the horizon, only a few months away. Where, oh where, are all the faculty who care about academic quality? Am I the only one?

Now with this news, I suspect there's some serious sh-t going on at the career college—again—which explains why people may not be super eager to sign up. The news also makes me think interviewing any faculty who teach there is a really bad idea. What kind of responses will I get from people who are terrified of losing their jobs?

Sheryl just called again. Denny, our former boss, and my ace in the hole at the career college, called and told her that Chandra was fired as part of a “reorganization.” Now, anyone in business knows that reorganize is a euphemism for fire, suggesting more heads will soon be rolling down the hallowed halls.

I'm not sure what I'm feeling. Relief and gratitude that I'm not there, I guess. Imagine trying to teach under the karmic weight of all that negativity and fear. Maybe a little glee that the place is falling apart (See! I told you so!). But mostly I'm feeling extreme anxiety. Who will be my gatekeeper now? Should I contact her male counterpart (I think I've called him Fiend in the past. Maybe I need to come up with a new name!)? Should I contact the president of the college? What if he's being reorgged too? What if the whole place is closing? Can I find some of these faculty before they all drift into the obscurity of unemployment?

After almost eight years and $50,000, to have this doctorate unravel in the last four months seems unfathomable. Unbelievable. Unacceptable. After all the stress of toiling to get the concept approved, the proposal approved, the IRB application approved... Is it, maybe it is too soon to fret...wreckage of the future and all that...? No, you know what, no. It's not too soon to fret. I think it is past time to fret. I've been trying not to fret, but fretting is tearing me a new one much like wild fires ravage southern Oregon.

What I have is a classic marketing problem. I'm trying to sell something people don't want. If I were a celebrity... yeah, what if I were, uh, think of someone who is sexy and charming. Jeez, I don't know, I'm the last person to have a list of celebrities ready to mind. Back in a mo. Ok, got it. I had to Google it. Ok, imagine if I were...Oprah! Or... Clint! Or Cameron! Do you think for one minute that people would hesitate to participate in my study? No. They would be, like, I wanna do it, me, me, me!

Clearly I'm not cool enough, my study's not hip enough. I'm lacking the hipness factor. Oh, man. What about the sheer altruistic joy of helping a former fellow faculty member? What about the good feeling of sharing for a good cause? (What cause, you ask? The cause of saving or destroying for-profit vocational education, depending on what side of the fence you are on, I don't care which. Just tell me your story!)

Free iPod! Free iPad! Free coffee and donuts! The doctor is (almost) in! Tell me your story about for-profit vocational education. I promise not only to hang on your every word, but to lovingly type verbatim all your verbal tics and fillers, and then scrutinize them in detail to wring from your precious words every last drop of meaning, both mundane and profound. When will anyone ever again give you such devoted attention?

Sorry if I offended you

My former colleague Sheryl just called to complain about the frustrating world of online job applications. We commiserated for a few minutes. We both have war stories to share. And we are both harboring some resentments against our former employer, the career college to which we devoted so many years.

Sheryl told me something that shouldn't have surprised me. Apparently, according to some reputable sources, the college management knew they would be closing the Clackamas site last December. Last December! And our pasty-faced president swore on April 1 in a shaky voice that they had tried and tried to find a new location, but after their efforts failed, they were forced to face the harsh realities of the situation and close the campus. Liar liar pants on fire, if the sources are to be believed. Sheryl is angry because had she known earlier, she would have got on Medicare sooner. Now she's going to be out $500 to COBRA. She blames our former college president.

Speaking of snakes, I've been trying to reach the college president myself. Even though he may not want to talk to me.... it could be he is still sore over the little matter of my snarky photo blog. Today I am willing to grovel a little. I am willing to eat humble pie. Here's why: I am still (still!) in the process of trying to get Institutional Review Board approval to conduct research with human subjects. My first choice of institution turned me down, even after a pleading letter: please, please, please, I promise I won't be disruptive, you won't even know I'm there, please? Nope, no dice. We don't do things like that, the spokesperson said. What, let your faculty tell the truth? Ok, maybe I should have seen that one coming.

Anyway, I thought, ok, now that I'm no longer employed at my former career college, maybe the management there would let me interview their faculty? It seems like a long shot, but worth a try. So I sent an email to the president of the college (the man who encouraged me to embark upon this insane doctoral journey way back in 2005. Remember, dude? You owe me!) No response. Time to put on my big girl panties. I picked up the phone.

“Hi Lynne, this is so-and-so. Is his eminence there?”

“I don't know exactly where he is,” she fluttered. “Uh, you're in Springfield, right?”

“Formerly of Clackamas,” I replied.

“Oh, I knew you were somebody.” That's what ten years got me. Nice to know I'm somebody.

I left a message and continued to prepare my IRB application with the assumption that I would be using a snowball recruiting approach through LinkedIn to find my for-profit faculty subjects. Today I thought I'd give him one more chance. I called Wilsonville again.

“Hi, Betty, this is so-and-so calling for Him, is he available?”

“I don't know where he is,” she said. “I don't even have a phone number for him.”

“You don't have a phone number for the president of the college?”

“Would you like to speak with someone else? Mr. Compliance or Ms. Human Resources? Mr. Financial Aid, or perhaps Mr. Controller?”

“Uh, let me talk to Mr. Compliance,” I said.

He must have been sitting on the phone. “Compliance!”

I explained my mission, talk to faculty, bla bla bla, need permission from the man, yada yada, all confidential and anonymous, of course, har har har. Mr. Compliance listened politely.

“I am not the one who can give you permission, but I can ask the president for you.”

“Great. That would be great. Just have him send an email, yes or no.”

“Good luck to you.”

So of course by the end of the day there was no email from the president. I had to try, though. Never let it be said I didn't try.

Is it possible for-profit colleges don't really care about quality?

Where's my vampire mojo when I need it? For the past few days, I have been trying to persuade the media relations person at the corporate headquarters of the local career college where I want to conduct my doctoral study that I am a harmless bumbling academic with no malicious intent. My first attempt failed, so I'm sending another letter promising my first born, yada yada. I don't have a lot of hope, but nothing ventured, etc. I am braced for another smackdown.

I couldn't take no for an answer. It's my nature. I can't stop stirring the pot. After the debacle last week with my sarcastic photo blog at my erstwhile place of employment, you'd think I would learn. Managers with guilty consciences don't take kindly to being called on their transgressions, especially on a website that is open to the world. (Too bad it didn't go viral.... sigh.) But once burned just makes me more stupid, apparently. After getting one rejection from the for-profit behemoth, I'm sending another plea. Please, please, please.... Now these corporate watchdogs will probably remember me forever. Yeah, isn't she that nut that kept pestering us to do that ridiculous study of our dirty laundry--uh, we mean, academic quality? Interview our teachers? I don't think so! Who knows what they would say!?

The excuse they gave me is that letting me interview faculty on campus would be time-consuming and disruptive to students. No argument there. I wasn't planning on interviewing faculty on campus. I was going to find some local place like a library meeting space or even a quiet diner and invite them to meet me at their convenience. The corporate VP made it sound like I was some lurking pervert with cooties. No, we can't allow you on campus. You might cause people to realize we don't care about quality.

I suspect that I am going to have to rethink my sampling approach. This could get messy. The farther I stray from my original proposal, the messier I fear it will get. It may be time to break out the rubber gloves.

Do I look like a risk taker to you?

I'm relieved to say I hit the ground running on my first day of freedom. I could have slept in. I considered it, actually. But I had a dental appointment to keep at noon, made six months ago when I was still employed, before I had a hint I would be laid off. If I had known I might have spent less on vampire romances and put more in the bank. But I digress. I got up, I went to the appointment (covered by insurance until the end of the month, thanks former employer!), and then I efficiently blazed a furrow through my errands, one after another: gas, post office, bank, thrift store (I was only going to drop off a box but I was compelled to go inside and look for said vampire romances. Sigh. Found a few. Yay.), and finished up at the grocery store, where they were out of carts, so I was forced to only purchase what I could carry. Darn. Still I managed to spend a few hundred dollars today, if you count the dentist.

I have many fears about this new regimen. One is that I will spend my days efficiently running errands, briskly knocking items off my mundane to-do list.... toothpaste: check!... while completely avoiding the activities that could generate income. (Like, for instance, job hunting.) I have a to-do list a mile long of projects half-finished: scan family photos, recycle old paper, donate old binders and books, dust my shelves (I have ten million shelves, no lie!), sweep, mop, vacuum... ahhhhhh! Now my true colors shine. I have the time to do these things, and yet I resist. I guess I prefer to live in squalor. I feel like I'm missing an important food group if I don't have cat hair with every meal.

Speaking of hair balls, my next dissertation course started today. I uploaded my first draft of the Institutional Review Board application, which will result in receiving approval to interview human subjects. They can't be too careful with a researcher like me—I might be tempted to brainwash my participants into thinking that for-profit higher education is a scourge that should be banned from the land. Bwahahahaha. My chairperson will probably mosey into the course room in a few days and spy my submittal parked in the corner. Oh, look, she did something. After some back and forth, eventually she will allow it to be sent to the faceless nameless IRB reviewers, who will eventually allow it to pass, after ripping me a new one and sewing it closed with some warnings masquerading as compliments. Then, finally at long last, I'll be cleared to collect data. What does that mean, you ask? That means I will be approved to arrange interviews with ten faculty to discuss their definitions and perceptions of academic quality in for-profit Gainful Employment programs in vocational colleges like the one that just laid me off.

It would be the height of irony, the epitome of poetic justice, the ultimate toothpick in the eye, if I can't find ten teachers who would be willing to talk to me. That won't happen, I'm pretty sure. But it would sure be the height of something, after these eight years of persistent struggle, to have my efforts fall flat in a big ho-hum who cares.

I started out on this academic journey with a pie-in-the-sky, ice cream-colored dream—oh, la la la, I'll just teach marketing and management courses online to students who won't even know I'm wearing my pajamas! I'll make tons of money, write books on the side, and life will be grand! What a dream, eh? More like a delusion. In eight years, I've changed (I don't eat ice cream anymore), but more importantly, the world of online teaching has changed. Something like 70% of all college faculty are adjuncts, working long hours teaching one or two classes for very low pay and zero benefits. Plus the institutions now want their instructors to have current “real world” experience—i.e., a job. Well, of course you'd better have a job, because you won't be able to live on what you make as an adjunct.

Teaching is looking less and less appealing. I doubt I will be hunting for a teaching gig in the near future, even if they wanted a Ph.D. from a for-profit institution (scourge upon the land, etc.). The pajama thing still seems good, though.

Save our jobs! ...Uh, on second thought...

Yesterday I arrived at work at the career college and found the faculty office in an uproar. Apparently some students, upset about the termination of their favorite teacher Mella, designed a flyer, printed multiple copies, and posted it around the hallways. According to my sources, the HR person who lurks on the third floor somehow saw a flyer and called Freep the Education Director. I believe Freep called our resident Fairy Godmother of Fun (and Academic Coordinator, also soon to be unemployed, we'll call her Jiminy today) and asked her to find all the flyers and take them down.

I managed to procure a sample of the flyer, thanks to some dumpster-diving on the part of our fearless leader Denny, and documented it photographically, like I have documented last moments since I found out our campus is closing on May 2.

The flyer exhorts “Save Mella!” (This is a fictitious name, of course, so don't bother Googling it.) The writer goes on to claim that Mella doesn't deserve to be terminated and should be allowed to keep her job. I yucked it up with Denny—how sweet, the students think they have some power!— and thought it was over, just another bizarre blip in the ongoing implosion of one dinky career college.

Last night, however, my three Word students were talking in those hushed tones that indicate something is up.

“I know who did it,” said Minnie, a round-faced girl who used to be a Medical Assisting student and now is... I have no idea what she is. I just know she's been around for what seems like forever.

I said nothing, not knowing at first what she was talking about and not wanting to get involved, like a true introvert. Minnie's friend (I'll call her Axella) took out her earplugs to ask who.

“The two people who did it are denying it, and two other people have been accused of doing it, and now have a write-up in their permanent record from Mr. Freeper,” said Minnie, milking her moment.

I did my best to ignore her, although I was starting to suspect this had something to do with that flyer.

The third student (I'll call her Lela) waited until Minnie and Axella left for their next class, and then she said to me, “I saw Mella making those copies last night.”

“No way,” I said skeptically.

“I saw her.”

I let it drop and went to my next class. But I thought, wow, Mella, right on, sister. I didn't think you wanted this job anymore, but I support you, whatever radical subversive action you might take. Bring on the spray paint! I'm right behind you!

Later I saw Mella in the office.

“I heard...” I began and told her the whole story. Mella listened. After a few moments, I trailed off when I noticed she was looking at me like I'd grown a second head. She seemed to be trying to generate interest in responding to my unspoken accusation. I thought to myself, She doesn't care. She's already gone.

She didn't say it, but I don't think she would want her job back, even if management came to her on their hypocritical knees and begged her to stay. She's seen the dirty red underbelly of the place. Of all the layoffs, I would say hers is the most cruel. She re-arranged her life for this school. She donated tons of extra time, not to mention her heart, to the students and to the faculty. You couldn't have asked for a more committed and loyal employee. Management took what she gave them and when they were done with her, they discarded her like an used tissue.

“I was making copies last night,” Mella finally said. “But it wasn't those flyers. I saw a copy of one, though, and thought, ok, so what.”

I don't know if this incident is evidence of the greedy nature of for-profit career education or if it is simply evidence of a failing institution run by self-centered, short-sighted, abusive individuals. Maybe the two are related. Maybe you can't have one without the other, I don't know. I just know it's sad that a good employee has been callously discarded. It's sad that the only way students can grieve the loss of their campus and their favorite teacher is by posting flyers exhorting the school's invisible and uncaring management to save Mella's job, as if their futile expression represented anything than more than an embarrassing annoyance. Instead of giving students a place and time to grieve, our management did what management does when backed into a corner: threaten, punish, and terminate.

We are so out of here.

How to survive a campus closing

I'll give you a hint: It has to do with spraypaint and glitter. No, not really. I'm just kidding. I know I sound obsessed with expressing my feelings with a can of orange spraypaint, but I'm not stupid. I know that would be vandalism. These days I try not to do anything for which I have to make amends later. Spraypainting you guys suck in 10-foot tall letters on the lobby wall would probably qualify.

The students from the soon-to-be defunct Clackamas campus of our sagging little career college have been invited to visit the mothership in Wilsonville, to meet the faculty and get acclimated to the stuffier air. Many aren't attending due to transportation challenges, which I'm sure will be compounded come next term, when they will be expected to show up at 7:50 a.m. Or at 5:40 p.m. for those night students who get off work in Portland at 5:00 p.m. Rotsa ruck making it on time in rush hour traffic.

Everyone is universally unhappy about the closure, for a variety of reasons. Some students are worried about teachers. Others are fretting over transportation. Some teachers are frantically searching for other employment. Some are feeling guilty they still have jobs. I think I might be the only one who is actually anxious for it to be over. I'm so ready to be done I told a student today that we had only two weeks left in the term. Ooops. We really have three. My bad.

I'm processing my feelings by turning my faculty website into a photo blog. I'm taking pictures—last looks—of all the things that made our campus unique. The dingy front lobby. The mailroom. The worn out classrooms. The odd barbeque we found parked on the roof outside the emergency exit door in the third floor computer lab (What are those corporate sneaks up to on Fridays, when teachers and students aren't around? Planning how they will save their own jobs, with a side of steak and brewskies, no doubt.)

We are situated in an old three-story office building next to a shopping complex and across the street from the Clackamas Town Center Mall, which made the news last December as yet one more (ho-hum) site of a random shooting. Our building is a two-tower faded orange stucco box with angled facets that must have seemed modern and edgy back in the day and now just look cheesy and amateurish. Moss grows on the shaded patio areas that divide the two towers, the smokers' hangout.

Inside, the carpet is old and worn, especially on the stairs. Many feet trod those stairs over the past ten years, mine among them (I rarely take the elevator). The front lobby atrium ascends to the third floor, an echoey cavern of light. Any day now, I expect someone, a student or a teacher, to fling themselves over the second floor railing in a fit of despair. I can't be the only one who has contemplated it. Unfortunately the drop probably wouldn't kill me, so I would just have to lay there while swarms of medical assisting students practiced taking my blood pressure and draining my veins of blood.

Hey, on a lighter note, my committee returned my proposal with three, count 'em, three minor grammar suggestions, which I fixed throughout the paper in less than an hour. I resubmitted the paper with the hope and expectation that my Chair will send it on to the Graduate School for review. That will take another two weeks or so. I will brace myself for their comments, but in the meantime, I will begin preparing my application to the Institutional Review Board, the group that approves applications to interview human subjects. I also found out who my committee member is, inadvertently, because her real name appeared in her comments. I immediately Googled her and found out she's a proud alum of the University of Phoenix.

It's strange how there seems to be two tracks of academe these days: traditional and for-profit. This will have to be a topic for another day, because it is almost midnight, I am missing Letterman, and I'm too tired to think anymore. Stay tuned. And start stocking up on spraypaint, because you're invited! Mark your calendar, May 2.

It's official... life sucks

After almost ten days of jacking us around, not telling us anything, we finally got the news: when the Clackamas campus closes on May 3, we all lose our jobs. Oh, except for the three program directors. And the dozen or so corporate people who lurk on the third floor. I guess when I say everyone, I mean all the people that matter. The faculty, the academic coordinator, and the receptionists. What the hell do they think they are going to be managing now, I wonder? The ship is sinking while they fight over cubicle space.

I know I sound angry. I am. Not for me, but for my colleagues, Sheryl and Mella. Sheryl is a few years from retirement. How easy do you think it will be for a 66-year-old woman with a stale Bachelor's in International Business to find another job? And Mella! Mella transferred from Wilsonville to Clackamas a few terms ago, even though she recently moved to be near Wilsonville. She demonstrated loyalty and commitment to the organization, and it lifted its leg and peed all over her. Sheryl and I have known for a long time that the company wasn't our friend. I think Mella was still hoping for a miracle. It's hard to accept that the company you gave your heart to has ripped it to shreds.

As I drove away from campus this afternoon, I saw Mella pacing the sidewalk. I pulled my car up next to her. She got in. Her chin was quivering.

“This totally sucks,” I said after a long, long moment of silence.

“Yes, this sucks,” she agreed.

We sat with that for awhile.

“How are we going to make it through the next few weeks?” I mused.

“Suck it up.”

We pondered that for a bit. Then she sighed and got out of the car. She went off to find food before night classes (did I mention she works four splits?), and I went home to take a nap, exit, stage right. On the drive home, I was a little numb, not fully present. I'm not sure how to feel. My eyes feel like they've been weeping, but I don't remember any tears. I'm not sure if I'm happy, sad, or just really, really, really scared.

Part of me is, like, you got what you asked for, Carol. Time to finish your dissertation, time to work on starting a business, time to clean up the Love Shack, time to sleep, time to read, time to rest. But at what cost? I don't want to be unemployed. No, let me be more clear. I don't want to not be earning money. That doesn't have to be the same thing as unemployed, right? Time and money are inverses for me: When I have one, I miss the other. I'm too old to do this again. It wasn't pretty the first time around. Moving in with my mother is not an option. Wreckage of the future! Aaaaagh!

The Director of Education flaked out, couldn't stick around to tell me to my face (I remember when you were an adjunct, Freep). Our boss—I'll call him Denny—(who is going to Wilsonville next term, and who is keeping his job title and pay rate, and who, by the way, is receiving training in online teaching tomorrow [I know, like, WTF!?]) gave me the news. I could tell he felt terrible. Survivor's guilt. The next three weeks will be interesting. He's on the lifeboat, floating further and further away. We three faculty are clinging to the rail, going down with the ship. We aren't bothering to bail, what's the point? (I am already saying cynical things about the organization to my students—we were discussing leadership in the management class today, and I likened our president to the Invisible Man. Har har.)

The next few weeks will be awkward. The chasm between those who are surviving and those who are sinking will grow daily. On that last Thursday, as we faculty sink out of sight, out of mind for the last time, poor old Denny can finally draw a deep breath of relief. Whew, that was hard, glad that's over. Dude. I don't blame you. I might even miss you. It's been fun. In parts. Sort of. A little.

What would be really fun would be to bring some spraypaint on that last day and do a little decoratin'.

They move on, and we stand still

A recent graduate at the career college called my boss to tell him she got married. She also told him to expect a call from an employer seeking a reference. It took me a moment to remember who she was. Students come and go so quickly here in the career college world. Move 'em in and move 'em out. No sooner do I learn their first names, then they are dashing off to a new term, a new job, a new career. They move past me at a hundred miles per hour, while I'm poking along in the slow lane, living from nap to nap.

During my nap today, I dreamed about two students who are long graduated: I'll call them Trim and Toy, two older guys who used to work at Freightliner before they were laid off and sent for retraining. They chose healthcare administration. Trim was tall and thin,Toy shorter and rounder. Sort of a Mutt and Jeff kind of thing. Former coworkers, then classmates, and I think they went on to get hired by some big insurance company. Anyway, I dreamed about them. They had left a voice mail message for my colleague Sheryl, who celebrated a birthday today. In my dream, I paused at the office door, beckoning to Sheryl.

“Listen to this!”

She came trotting over. In my dream she wore her usual half-glasses on the end of her nose. Her blonde hair looked perfect. For an older gal, Sheryl is in pretty good shape.

We stood by the phone, holding in our laughter, while the voices of our former students thrashed through the speaker. Trim and Toy sang a long, complicated jingle about Sheryl, her cat, and her birthday. It was orchestrated with guitars, piano, and bongo drums, and the lyrics rhymed. I thought, Is that what they learn now in healthcare administration?

Dreams were in the zeitgeist today. This afternoon before I left for the day, the program director of the medical department, let's call her Joan, saw me from halfway down the medical wing. She stopped in her tracks and turned. “I had a dream about you!” she shouted down the hall. She clearly wanted to tell me about it, so I waited, trying not to cringe, as she hurried toward me. She reached me and grabbed my bicep.

“I had a dream about you!” Her blonde ringlets danced with excitement. “I dreamed you were a nun!”

Another teacher from the medical department, whose name has escaped me for three years, came rushing over to hear Joan's story about me in her dream.

“You were wearing the habit, the hat, the whole thing!” Joan screamed. “And your name was Sister Carol Ann!”

“That's amazing,” I said, edging away, back toward the relative safety and calm of the business wing.

So, not only am I a closet optimist, I am now so pure that people are mistaking me for a nun in their dreams? Hard to believe it's because of me or my character. I'm sure it's because I often wear head-to-toe black. I look like some weird monk person, silently skulking around the halls with a permanent frown line between my eyebrows. It's no wonder she was confused. Right?

I just uploaded Chapter 3 of my dissertation proposal to my Chair. While she mulls over my occasional, not-so-subtle use of the first-person pronoun, I will be patching all three chapters together, hoping against hope that I've included enough detail, in the right order, followed the correct template, fixed their errant formatting issues, and checked all my references. Here's hoping the dissertation gods take pity on me and let me pass this hurdle in less time than it took to clear the last one (the wretched concept paper). I doubt it will happen that easily, though.

My classmates trade names of good editors. Their posts lead me to wonder if they actually do any of their own writing, let alone their own thinking. Not me, by god. I'll sink or swim on my own. Editor? I don't need no stinking editor. I may eat those words later, but for now, I'm just hoping I retain enough brain cells to be able to spot those increasingly frequent moments when I leave out entire words, write fragments, and fail to make my subjects agree with my verbs. I weep to remember the days when I used to be a superb speller, when I had a vast vocabulary, when I intuitively understood the secret rules of grammar. Sigh. On the bright side, my memory is failing, so soon I expect I won't be able to remember anything. That will be some kind of relief.

My sister is in Germany, riding bikes with her love in the slushy streets. It's nice to realize that somewhere people have lives and are living them. I hope I won't be standing still forever. I plan to finish this doctoral journey one day soon, and find a life and live it. Maybe not Germany, but maybe someplace more exotic, like... Palm Desert or Yucaipa.

I'm not ready to be unemployed

After a hellish first week, the new term at the career college is.... I can't think of any words to describe how this new term might unfold. I can't say off to a rousing start. The word stumbling comes to mind, but that might apply more to me than the term. Not sure that is useful. As a descriptive term, I mean. Maybe the word hopeful applies: I think we may have more students, judging by the voices echoing down the halls. I wonder if any of our friendly, helpful admissions advisers told the new students that our campus would be moving to a new site in a few months.

To be honest, we still don't know if the move is happening. Rumor has it that the lease is up in April, but I suppose the management could decide to rent month-to-month until they found a suitable location. I'm not feeling all that positive about the possibility of moving. Last week I overheard two students say the reason why they chose our site was because it was near their homes. Location, location, location.

It occurs to me that anyone who hasn't read my blog before wouldn't have a clue what I'm talking about. I'm writing as if I'm narrating an ongoing soap opera for a devoted audience, when in actuality I know that my regular audience consists of a handful of people. I mean, I can count the number of you readers on one hand. The rest of you are drop-ins, looky-loos, accidental tourists traipsing through my blog on your way to someplace else. I can tell what you search for when I look in the stats, and I know you won't find it here. Sorry. Thanks for dropping by, though.

If you stick around, you'll get the whole sordid story of the dinky career college for which I work and its imminent demise. Although, now that I think about it, the demise has been imminent for the years. I guess that doesn't qualify as imminent anymore, does it? It's like going into hospice and outlasting your caregivers. People get a bit peeved. Enough already, just die, would you? Jeez.

I'm not ready to be unemployed. I tried to figure out how I would live if I had to work a minimum wage job. (Oregon minimum wage is $8.95.) My lifestyle would be severely impacted. Like my friend Bravadita, I would have to give up my car. I would have to find a house-share situation. I would have to stop eating organic. Any one of those outcomes would make me want to jump off the Fremont Bridge. I'm such a hothouse flower. I remember when I used to drive a school bus. I remember when I packed books in a warehouse for a two-week temp job. I'm too old for that now. And too damn well educated. No one would hire an aging, unemployed Ph.D. from a crummy for-profit online university to work in a warehouse.

I know what you are thinking. You are thinking, hey, where is that optimist that lurks inside you, Ms. Chronic Malcontent? Here's the deal on that. The Optimist is not chronic. She is both rare and shy. You may not see her very often around this blog, since the Malcontent is a bully. But maybe if you clap your hands three times and say I do believe in magic, I do, I do, I... well, no, maybe not. I don't know. I'm just writing drivel so I can move past my resentment and get on with writing Chapter 3 of my dissertation proposal. That, after all, is what I live for these days. Work is just that interval that comes between sleeping and writing. Maybe someday this will just be a bad dream, and I'll be able to just sleep and write.

And there she is—don't blink!—the shy Optimist, hovering by the water cooler, waving her tiny hand at us.

Scratching the teacher burnout again

I just finished the weekly task of grading the work of my keyboarding students. They are required to type and print a variety of asinine documents. Scintillating and informative topics like The Integrity and Ethics of Job Applicants. Ending Procrastination. As if students actually pay attention to the content of what they are typing. Ha. If they did, they wouldn't make so many damn mistakes.

The software program scores their work and catches their typos, but not their formatting errors. That is where I come in. Out comes the red pen. I rip their documents bloody. Add line spaces here! Delete this extra space! Insert a page number, no don't just type a 2, what the hell are you thinking, do you want every page to be numbered page 2? I spend way too much time (and derive a disgusting amount of satisfaction) editing the crap out of their work, and then feel righteously angry when they don't feel inclined to revise. What! Are you going to settle for 9 points when you could have all 10? When will I learn they don't care? They just want to pass the class.

I've been proofreading the same documents for almost ten years. Reports in business style and academic style, memos, chart notes, letters, tables... over and over and over. Every few terms, I catch a break from the scheduling gods, and I'm excused from the keyboarding drudgery. Next term, I hear, I might get lucky. The trade-off is that I may end up with a new class, an introductory computer class for medical students who are notoriously computer illiterate (and sadly unconcerned about it). I hear there are three sections. With a lot of students in each. So I hear.

The term is winding down, two weeks to go. Teachers are going through reviews. Today I sat in a computer lab listening to a keyboarding instructor walk his students through the review for the keyboarding final.

“What fingers do you use to type the number four?” he asked in a slow voice, like they were third graders.

“R4 L1!” they shouted.

“Very good, class. And what fingers do you use to type the number six?”

“R4 L1!” they shouted again. No, I thought, that is not what the software teaches us. I almost interrupted. I put my hand over my mouth. Before I stick my foot in it, I must have evidence! I signed myself into his computer class (let him puzzle over who this new student is, two weeks before the end of the term). I poked around the lessons until I found what I sought. Lesson 14. Yes! I knew it. It's L4 R1!

By then he'd moved on. All the answers were written on the whiteboard, all copied dutifully into students' notes. Would I really consider undermining his authority by pointing out to him that he is teaching them wrong information?

Well, what does wrong mean when it comes to typing, I ask you. It's not like this is a medical terminology class and he taught them salpingo-oophaboomboom instead of salpingo-oophorectomy. My father typed with his two index fingers on a manual Underwood with sticky keys. He wasn't graded down by his superior officer, as far as I know. He retired early, a happy man, and spent more than 20 years never worrying about typing again. I've seen students type 70 words a minute with two fingers—I wouldn't have believed it possible if I hadn't seen it with my own eyes. I've seen a person with one hand type faster than most people type with two. When it comes to typing, I guess the lesson to be learned is.... who the hell cares what fingers you use? Let's just be grateful we have fingers, if we do, and let it go with that.

Every time I grade keyboarding I am reminded of how much I hate grading keyboarding. I know I could just let it go, do less, give them less feedback, demand less, expect less (if that is possible), but my sense of integrity rears its weary head. No, can't give less than... oh, about 96%, I'd say. I used to give 110% but after ten years, I just don't have it left to give. Not for keyboarding, not for anything, anymore. I've got a classic case of teacher burnout. It's like athlete's foot. Or a yeast infection. It burns, it itches, and it doesn't go away.

My job depends on the satisfaction ratings of my students

My last post was my 100th. Yay me. Someone called me prolific, but blogging twice a week isn't exactly a world speed record. Still, I guess it's a sign of something positive that I'm still doing it, me the prodigal quitter.

I just spent three hours grading the tests that my Access class sweated through today. With every new test I graded, my hopes rose: maybe this one will be perfect, maybe this one will demonstrate intelligence and not just a hazy knowledge. Three times out of twelve times I was pleasantly surprised. We don't grade on a curve at the career college; everything is based on a point system. Three points for this skill, two points for that skill, amass enough points and you pass the test. Pile up enough points and you pass the class. Everyone can get an A if they want. It's nice to know at least three people will probably be getting As in my Access class. As long as they turn in all of the homework, of course.

This Access test covers basics: import tables from Excel, revise the design, add some data, create a new table with a lookup field, set some relationships, create some queries with various criteria, print some database documenters. I'm no Access wizard, I can assure you. This is super basic stuff. And mostly, I think they are getting it. No one scored less than 84. I think it is a testament to my thorough test reviews. What the hell. I'm all about teaching to the test. This isn't academia, for god's sake. If you want them to learn job skills, teach 'em and test 'em. Then shove 'em out the door. Yeee-hawwwww, get along little dogie!

I arrived early today after the holiday weekend at the request of one Access student who wanted some extra help. I was fully expecting her not to show, but she did. I'm proud to say I didn't feel one twinge of regret, even though I could have gotten a lot of mileage out of some righteous indignation: She didn't show! Why I oughta—But she did, and I was glad to work through the test review with her, and to see her earn a 97% on the test. Chalk one up for me.

After the Access test, which took the full two hours, I had the Excel class. This is a whole other critter. New students are often signed up for Excel, along with Word and possibly Windows in their first term. This is the sink-or-swim method of college learning. Some of these folks have very little computer experience. Selecting a range of cells is a major accomplishment. Today we were scheduled to go through the review for the next test, which is set for Thursday. Sadly (for them), a good three-fourths of the class haven't come close to finishing the lessons they need to in order to be prepared for the test. We're beyond basic formulas now, getting into mixed and absolute cell references and nested functions. Stress levels were on the rise. One student keeps threatening to bring his shotgun. For the computer he hates so much, I presume.

So, it was a sad day for all, including me, because today was the day the administration wanted to conduct course/teacher evaluations.

When the academic coordinator came to the room, all perky and smiling, my heart rate started to rise. Not because my evaluations from this class are going to totally suck hind tit, but because I knew I would be losing 20 minutes of review time while I twiddled my thumbs in the hallway, waiting for them to finish the evaluations. In the Access class I was able to postpone the evaluation to Thursday due to today's test. (And now the ethical question is do I give them their tests back before or after they take the survey? Don't worry. I always give them their tests back first. Some terms I'm toast as far as my evaluations go. So be it.)

The career college has used a variety of methods to evaluate its instructors and courses. When I first started working for the college in 2003, they used a pencil and paper system. I was dumbfounded when I saw a copy. You've heard of a double-barrelled question, in which a question has two parts that can be answered differently, making it very difficult for the respondent to discern which part of the question to answer? Well, in this survey, questions were triple-barrelled. For example, indicate the extent to which you agree with the following statement on a scale of 1 to 5, where 1 means disagree strongly and 5 means agree strongly: My instructor was entertaining, fair, and super nice.

“How can you possibly get actionable data from these questions?” I remember asking whatever poor sould was the academic coordinator. She gave me a perplexed look. I had to laugh. What else could I do?

A few years later, someone asked me to write a questionnaire for them, and I did, but like so many of my priceless and essential suggestions, nothing ever came of it. After a few more years, probably right after the next accreditation site visit, we switched to an electronic system. The questions, however, remained the same. I pointed out the ongoing problem. “How can I know what to work on improving, if each question I'm being rated on has three distinct and conflicting behaviors?” No one had an answer, even when I pointed out that a teacher's job performance rating was based on these evaluations. In fact, faculty were losing their jobs over these evaluations. (Yes, I'm a potstirrer, I'll admit it. The chronic malcontent strikes again.)

A few terms ago, someone introduced a Survey Monkey survey, which we are still using. I think the questions are more reasonable now, last time I checked. I can't be positive, because I can't go very far in the survey without entering data. I'm far too respectful of the research process to attempt to alter the results by entering fake data, so I just back out quietly and hope for the best. Apparently in recent terms many students have been choosing to avoid participating in the evaluation process. Because these surveys are required for the college to maintain its accreditation, now the administration is sending the academic coordinators at each site to the labs to proctor the survey. Teachers must exit, stage right.

And that is how I ended up in the hallway, fuming and twiddling, and thinking of the traffic I would encounter should I stay a bit late to demonstrate nested functions for the few diehards who wanted to stay after class. God bless 'em. I stayed and showed the amazing nested function process to a few folks, who were properly grateful. I had the impression they gave me good reviews. I suspect the students that left early without looking at me probably trashed me. I can imagine the comments. Carol is a snarky snippy teacher. Carol ignores me and spends all her time with the slow students. Carol talks too much. Carol doesn't know how to teach. Carol doesn't grade fairly. And more, in lousy grammar, sprinkled liberally with misspelled words.

Ho hum. (Have I mentioned I'm burned out on teaching?) Actually, I've gained a tremendous amount of patience through being a teacher. I am continually reminded that I cannot poke or prod someone into learning faster than he is capable of learning. I cannot convince someone of the value of learning the material unless she is willing to listen with an open mind. Being snarky or snippy certainly doesn't endear me to anyone, nor does it enhance the learning process. I've learned. I'm still working on applying what I've learned, but then, aren't we all?

From now on, please call me Reticence

While I was waiting for George, my landshark, to fetch plumbing parts to fix my bathroom sink, I felt the urge to blog. Dear old Doctor Blog, always ready to listen, nod sagely, and let me find my own solutions. For free. The perfect therapist. I complained about the plumbing problem in my last session, Doc, remember? My bathroom sink is connected to the neighboring unit's bathroom sink. Earlier today, as I was leaving for work, I saw George pull up in his manly white pickup truck. I blocked traffic to ask him when he planned to come and fix my sink.

“It's still not draining?” he said in surprise. “The other sink drains fine.”

“Yeah, it's draining into my sink.” I said.

“It drains eventually, though, right?”

“Yeah, after about 72 hours. But as soon as you run water next door, it fills back up again.”

“Okay, I'll take a look,” he promised. The tone of his voice said he didn't believe me.

In case you are interested, which I'm sure you are not, but I'm going to tell you about it anyway: I made it through another week at the career college, driving back and forth to the far campus like the proverbial freeway flier adjunct I used to be (and could be again in another eight weeks). Progress has been made. After two weeks, the students are no longer nameless perplexed faces. Now those perplexed faces have names. Luckily for my tired brain, it seems like most of them are named Amanda or Mindy. There's a sprinkling of other banal American names: Tabitha, Nicole, Michelle, Amy. So predictable and hard to tell apart. Especially when they are all obese white females. When it's time to remember names, give me the Ysenias, Astellas, Germans, and Laureens.

Hold that thought. Now George has returned. After some pounding, groaning, sawing, and rattling, with a minimum of spills, the pipes under the sink have been successfully replaced. Luckily he remembered that the sink isn't draining, after he spent some energetic minutes running water to test for leaks. (I wasn't paying attention because I was freaked out by having a man in my bathroom. Aaaah!) The water rose to within an inch of the top edge of my cracked and dirty little sink, a preview of things to come for a lot of rivers and streams if the human race doesn't do something about global warming. Hey, speaking of global warming, you want to see something really thought provoking? Check out this dynamic map of the consequences of rising sea levels. Zoom in on your area, and set the sea level rise to 60 meters. So long, Willamette Valley, hello Lake Willamette!

Now George is in the basement, cutting up pipes, like the Ponce de Leon of plumbers, searching for the mythical clog. It's a never ending quest in a building this old. The Love Shack was built in the late 1930s, I believe. It has a few flaws, which George is gradually remedying: New doors, new windows, and new paint go a long way toward making this place respectable (especially since the cafe opened across the street and raised the bar for the neighborhood). Indoors, my kitchen and bathroom floors are covered in cheesy black and white lino tiles laid by a decorator wanna-be sometime toward the end of the last millennium, but I've still got the original porcelain sinks, tub, and cupboards, in all their etched, grooved, and stained glory. And now he's gradually replacing the plumbing. You go, George, hero of slumlords.

Back to the bland name thing. I'm sure they all think, oh boy, another tired old teacher who can't be bothered to learn our names. The truth is, I try, and for ten weeks, I think I do a pretty good job. After the term is over, their names float out of my head like cottonwood fluff. Bland names are hard to remember. I'm sure all those Amandas don't feel particularly bland. And in their defense, they probably didn't choose to be named Amanda. Or Tiffany. Or Michelle. Really, what's in a name, anyway? My colleague Sheryl and I are interchangeable, and I'm quite happy to answer to hey, you.

In the fifth grade, I would have sold my soul to be an Amanda (ditto re: curly hair). Just like all these 1990s Amandas, I was saddled with one of the blandly popular names of the day: Carol. I have never felt like a Carol. In the 1930s there was Carole Lombard, the blonde beauty, but that was before my time. In the 1950s, my namesakes were Carol Burnett and Carol Channing, two larger-than-life personalities impossible for me to live up to. I should have been named Violet (as in shrinking), or perhaps... I don't know, Shyla. Timidity. Reticence. Yeah, that would be a good name for me: Reticence. Hey, I like it. Maybe I'll change my name. From now on, you can call me... Reticence.

The perfect storm destroys a perfectly good career college

In my last post I described the mammoth production known as graduation, which happened on Saturday morning (mandatory attendance by all faculty). The event was organized and produced by two strong and capable women, let's call them Janey and Sally. On Monday morning, Sally sent out an effusive email at 6:00 a.m. thanking everyone for their participation in making it one of the best graduation events in the history of the college. Sometime after that, Sally was called into a meeting with the human resources person and fired.

Sally was not the only one. Another staff member lost his job on Monday, too. In addition, a program director who teaches accounting was told that this would be his last term at the college: in five weeks, he, too, will be out of a job.

As news of the layoffs spread to our site, the shock waves rippled outward. We muttered in the faculty office. We mumbled under our breath about updating our resumes. But no one actually thought the scythe would sweep through our site. Today I received a phone call from my colleague, Sheryl. I could tell by her voice that something was wrong. I thought her grandfatherly cat had finally kicked the bucket. Nope. Apparently, the grim job-reaper visited our site today, lopping off one of our own. By the end of July, he will be gone. Do not pass go, do not collect your vacation pay or your faculty development stipend. Turn in your grades, dude, you are so outta here.

Today, as part of my feeble attempt to earn my faculty development stipend, I attended a workshop on fostering creativity and innovation in organizations. I got up at 5:30 a.m. on a day I would normally ignore until about 8:30 a.m. (painful when you work until 10:20 p.m. the night before). Bleary-eyed, I trundled in my old dusty Ford Focus up to Northwest Portland in spitting rain, found a place to park, signed in with a seriously scary security guard, hiked through a huge office building in search of the conference room, and eventually received my sticky name tag. The two woman sitting at the registration table, for some reason, looked dumbfounded to see me. Maybe because they didn't know me and they knew everyone else? That's all I can think of. Otherwise their behavior makes no sense.

“There's coffee,” one woman said, pointing. I followed her finger and found deliciously hair-raising coffee in urns on a back table, but only non-dairy creamer (Which is worse, dairy or non-dairy? Remind me to ask my naturopath). I carried my cup, half-full, toward the front table where one person was sitting, planning to bravely introduce myself. I was waylaid. The facilitator (call me Bud!) barred my path and held out a deck of cards. “Pick a card!” he ordered. I did, slipping it in my pocket.

“Don't let me walk out of here with it!” I laughed, trying to be friendly. A woman standing nearby smiled politely. I was nervous so I had to say something else.

“Wouldn't it be funny if you could buy playing cards individually to replace the ones that get lost? My brother was a notorious cheater.” Which is a total lie, as far as I know, but the words “notorious cheater” are just inherently funny. I was grinning, expecting someone to say something like, “Wow,” or “So was mine!”

“We never cheated in my family,” the woman sniffed, not looking at me, and sipped her coffee.

I didn't know what to say after that, so I drifted away toward my original destination, where I met a lovely woman named Lynne who apparently works as a trainer at some big manufacturing company, I didn't catch the name. Each time I go to one of these workshops, when I introduce myself as an instructor at a career college, they look at me like I'm from another planet. Like, what's the difference between being a corporate trainer and a teacher? She teaches people hardskills and softskills, just like I do. The only difference is my students pay to take the training, whereas her students get paid.

I'm digressing. I mention this workshop because the topic was about how management can foster creativity and innovation in the organization. One of the ways management can help its workers be innovative is by not punishing them when they offer suggestions on how to improve the company. Sally (remember Sally?) apparently went to the college president recently and passionately expressed her belief that the school could be doing more to improve effectiveness and efficiency. She presented a list of suggestions (rumor has it). What happens if management is narrow-minded, controlling, and territorial? A lively discussion followed.

Now we see what happens, for real, and it is not pretty. Sally's suggestions came home to roost in the form of a pink slip. You're outta here! That's what you get for being loyal, for caring enough to offer suggestions, and for busting your ass to put on a well-organized graduation event, and then emailing us at six-freaking a.m. on Monday morning to thank us all for being there! That'll teach you... you loyal, hard-working, committed (former) employee, you.

Speaking of dead and dying roosters, more heads are on the chopping block. If enrollments don't rise fast, two other instructors will be gone, and with one of them for all intents and purposes goes the entire paralegal program. Could this get any worse?

They hired two high-powered marketing/sales executives last month to boost enrollments. I hope it works. But who is going to teach all those students they entice into our classrooms? (Oh wait, that's what adjuncts are for.) It seems to me we are experiencing the perfect storm: the convergence of tightening government regulations, poor academic quality, and years of mismanagement. It's a once-in-a-lifetime opportunity for a student of management to watch the ship founder and go under, just another career college, wrecked on the rocks of ineptitude.

I'm ok for another five weeks. After that, all bets are off. I may get to work tonight and find a pink slip in my mailbox. Thanks for all the fish. I'm outta here!

My blog has been invaded by Russians

Not many people visit my blog, not surprisingly, because I've only told a handful of people that it exists. Duh. But for some odd reason, I seem to have an inordinately large number of visitors from Russia. Now, it could be that it is a technological fluke, a lost crawler-bot thingie searching for hot Wisconsin babes that somehow got diverted to a blog by an anonymous malcontent in the Pacific Northwest. I'll be the first to admit I don't know how the Internet works, any more than I know how my phone works, or my microwave. However, I find it hard to believe that something about my blog is especially appealing to Russians.

Russia is such a geographically huge place. I am sure it must be teeming with myriad cultures, just like in the U.S. Is it impossible to imagine there is a little niche of Russians in some out of the way place that is hungry to read a snively, snarky blog about nothing? ... Nah.

Well, the fact remains that my blog is being visited by Russians. I need to consider the fact that I might be writing for a Russian audience! Holy crap. Now I'm wondering if I need to explain my idioms. (Like I even know what an idiom is.) My English sucks. (Sucks, you know, like... sucks. Blows. Bites. Oh, hell.) Maybe if they see the picture they'll get it.

I can't imagine Russians are going to care about the story I am about to tell. But whatever. (You know, whatever? Like, who gives a sh--t?)

Here's my story. Saturday morning I trundled down the freeway to a spot on the map called Tualatin, just south of Portland. It is a real city, apparently, but if you blink as you drive south on I-5 you'll miss it. From the freeway it looks like a shopping center.

Two freeways converge near Tualatin: I-5 and I-205. I-205 meanders (at 65 mph) through some farmlands. Just before you get to the freeway interchange, off to the right, suddenly looms a ginormous church. You know it is a church because it has a huge, I mean huge, cross on a towering edifice facing the properly nervous drivers who speed up as they pass by on the freeway. I'm sure many of them reflect on that gigantic cross and think something along the lines of, wow, nice digs God. Way to go, Big Guy, please don't hurt me, don't hurt me, I'm a speck, going now... bye. Whew.

That church was my destination.

I don't generally frequent churches, except during non-church hours to go to 12 Step meetings. I usually get an uncomfortable feeling in the pit of my stomach when I set foot in a church. Probably it's the memory of being six-years-old, relegated to Presbyterian Sunday School while my mother entertained herself by singing in the choir. There was too much Jesus-said-this and God-said-that and not enough Vanilla Wafers and Play-doh, both of which I ate with quiet desperation while I stared blankly at the tediously perky, perfectly coiffed Sunday School teacher.

The reason for my visit to the church: Graduation day at the career college. I was required to attend. It is part of my job, twice a year. (Can I claim worker abuse?) To haul my ass out of bed early on a Saturday morning, to burn my gasoline fumbling my way to BumF-k Tualatin, and, insult to injury, to be forced to don the academic equivalent of a monkey suit... Really, it's too much. That last one is the worst. It's like Halloween in June: a long black polyester graduation gown and a black mortarboard cap. On the bright side, though, the gown hides a veritable plethora of amenities in its sleeves: keys, hankie, cell phone, wallet, mp3 player, earbuds... (I could tuck more in there but I want to be able to waddle down the aisle.)

My stomach was clenched as I parked my car in the vast parking lot and hiked up to the institutional-sized building. Which door, which door? Oh that really big one. (Ok, yes, I'm an insignificant speck in the mind of god, I get it.)

The church auditorium was a huge cavernous space filled with padded seats arranged stadium-style. Balconies stretched above into the dark. It was like being in the Capitol Building of the U.S. Congress. I imagine the screams of angry babies and the screams of angry senators sound pretty much the same. Great acoustics, I will say that. I could hear a baby fart in the upper balcony from the very front row, where my coworker (I'll call her Sheryl) and I sat in a row that had only two seats, far to the left of the stage. (I guess you'd call that stage right. I don't know, I'm not a drama queen. Well, not that kind of drama queen.) Anyway, we were sitting in the front row because it was our job to rise at the appropriate cue, ascend the podium to the lectern, and deliver the Alpha Beta Kappa awards to the four students who managed to attend 95% of their classes for the past 18 months. (I know! What an accomplishment, to actually show up for class almost every time! Of course they deserved a special award.)

I won't bore you with the sordid details of the moment when the emcee—no wait, sorry, the Vice President of Academics—called the name of some other teacher instead of our names, leaving Sheryl and me milling around like a couple of ants whose cake just got moved. Wha? Huh? I won't tell you how I dropped the fancy red cords on the carpeted steps as I was trying to untie the gold thread that bound them together. I won't describe to you how greatly relieved I felt to finally stagger up the aisle at the end of the ceremony, thinking I would soon be on my way home, only to find out the fiends from hell—no wait, the Academic Coordinators—had arranged a reception, which required all the faculty to spread out in a great big circle in the huge atrium foyer area, like we were getting ready to play a game of academic dodge ball. I won't confess here that I sneaked (snuck?) away to the restroom, and hid behind the chaos of the crowd as I edged out the door, peeling layers as I went. I ran down the steps like a bat out of hell, black gown flapping behind me, free at last, thank god almighty, out of this church, free at last.

Of course, all I had to look forward to at home was the seemingly never-ending uphill struggle to re-write my dissertation concept paper, but that is another story. Welcome to the Hellish Handbasket, all you Russian folks. I hope you find something here that keeps you coming back.

The fine old tradition of abusing adjunct professors

Today a colleague showed me a recent article from Salon about the “disposable professor crisis” in American higher education. In the article, the author s.e. smith, an interesting woman who writes for AlterNet and other alternative Web venues, accused institutions of relying on cheap adjunct teachers to cut costs, to the sad detriment of students. (s.e. smith is also a poet.) In the article, Ms. smith did not mention for-profit colleges; however, having worked at one small one for going on nine years, I can say my experience supports her claim. Leaving aside the question of whether you believe for-profit colleges should be included in the hierarchy of higher education institutions, the bottom-feeding for-profit institution I work for seems to be abusing adjunct faculty along with the best of them.

I find it fascinating what people believe (and don't believe) about college. But I want to know, what is college, anyway? The federal student financial aid Web site obliquely defines college as any education after high school. Not everyone believes for-profit education should be considered “college.” Tech school, trade school, career education, maybe, but not college.

Not everyone believes college should be the next step after high school. In the Salon article, s.e. smith linked to a speech by presidential candidate Rick Santorum, who said, “there are lot of people in this country that have no desire or no aspiration to go to college, because they have a different set of skills and desires and dreams that don’t include college. To sort of lay out there that somehow this is... should be everybody’s goal, I think, devalues the tremendous work” of “people who, frankly, don’t go to college and don’t want to go to college.”

His argument sort of reminds me of the “Poverty is a virtue” mentality I grew up with. Like, education? I don't need your stinking college education! Living in squalor, thumbing my nose at the elitist college-educated snobs, was good enough for my dad and his dad before him, so it oughta be good enough for me. By gum. Of course, I will be the first to admit that a college education does not guarantee a job, a steady income, or decent housing. But it's a start. Assuming we agree on what college is and what it is for.


I downloaded out the spreadsheet created by Joshua Boldt at the Adjunct Project. It was enlightening to see the comments by people who work at higher education institutions in Oregon. While the college I work for was not mentioned, several local community colleges were. Their pay scales, benefits, and attitude toward adjuncts were noted. This anecdotal information can’t be assumed to apply to all the adjuncts who work at these institutions, but it certainly opens a window on a world that has been closed to me. When I first started working on this Ph.D., my objective was to teach online for some higher education institution somewhere... now it looks like that may be a disappointing proposition. Unless you believe the claims of Dr. Dani Babb.


Even though I work at a crummy for-profit college, I still see most of our students learning, graduating, finding jobs, and making better lives for themselves and their families. In spite of the Santorums of the world, in spite of all the for-profit college bashing that is popular these days, I still think we do some good. Yeah, maybe we do treat our adjuncts like second-class citizens. But we are just emulating our betters. It's a fine old tradition for management to abuse labor. That's one thing our little college does well. You know what they say: If you want to run with the big dogs, you gotta get off the porch.

How do we evaluate the value of a college education?

The thought-provoking subject of NPR's Talk of the Nation radio program today was an all-too-brief exploration of the challenge of using standardized tests to measure college student outcomes, which we presume are indicators of academic quality. The three guests on the program discussed the difficulty of designing tests to measure qualities like critical thinking skills, communication skills, and reasoning skills.

The discussion echoed concerns I often feel as I study the topic of higher education academic quality. As I listened, it occurred to me that before designing methods to evaluate quality, we need to spend some time defining quality. Many definitions of higher education quality have been proposed; however, the panorama of higher education includes diverse institutions, each with a unique mission, purpose, and definition of acceptable student outcomes. In other words, agreement on a definition of quality is unlikely if not impossible.

A popular conception of academic quality in the U.S. views quality in terms of fitness for purpose. Quality assessment objectives are evaluated based on how well the institution meets its stated purposes, as described by its mission and institutional objectives. To see this in action, review a school's mission statement for clues to understanding how the school defines quality. For example, one local career college promises to be "uncompromisingly dedicated to helping people improve their lives through high-quality, college-level, career education." The purpose of education at this institution can be found in the word "career."  Because education at this school is all about job placement, success or failure can be measured in terms of job placement rates.

But wait. Is it possible there is more to a college education than just obtaining employment after graduation? Before we can define quality we need agreement on the purposes of a college education. What is a college education for, anyway? Is it solely to provide practical job skills, such as computer literacy or high-temperature welding? Is it to teach those difficult-to-measure skills like critical thinking, communication, and reasoning? Is it to do both? Can a college education do both?

The U.S. Department of Education has decreed in its recent Gainful Employment Debt Measures rule that academic quality in higher education consists of providing value to consumers and taxpayers by meeting minimum standards: students graduate, students get jobs, students pay back their student loans. Considering that taxpayer dollars subsidize public institutions in the form of grants and for-profit institutions in the form of access to student loan funding, it should not be surprising that the government wants to ensure institutions are in compliance with these standards. The DOE has enlisted the accrediting agencies to motivate compliance. Compliance is the new buzzword at career colleges, where great sums of money are spent paying people to figure out how to comply with government regulations.

Another definition of quality would have us measuring how well we meet the needs of the students—the so-called customer satisfaction model. Anyone who thinks that buying an education is similar to buying a toaster has been shopping online at the diploma mills. Student evaluations of instructors and programs are collected every term at at least one career college I know of. Faculty live or die by these evaluations. Are students really the best judge of academic quality? The instructors who are "nice" and "easy" get higher evaluations from students. Does that mean these instructors provide better academic quality? Probably not.

The radio show got me thinking. I've barely scratched the surface of a deep, vast topic. I felt like I had something to add to the radio conversation today, but I would never be brave enough to call in to TOTN. The mere thought of speaking to Neal Conan in person sends me into a hot flash. He's like the Tom Jones of talk radio. So I sent an email. Of course, it wasn't read on the air, but I felt a bit more like a valuable contributor for having sent it.