Shmushed

I just finished editing and uploading some hapless doctoral student's wretched massive tome. Now I have a few minutes before The Walking Dead comes on the local re-run channel to reflect on ants, editing, and stupid people.

I'm feeling a little disgruntled. I counted up the hours I spent on the editing project and calculated I earned just over $16.00 per hour. You might think that is a pretty good wage. If you think that, you would be wrong. Don't forget that at least 40% must be set aside for taxes.

While I was in the bathroom staring at the whiskers hanging out of my nose, I reflected on the possibility of writing a little program that would edit a dissertation for me according to a frivolously random algorithm, replacing commas with semi-colons and periods with exclamation marks. My edited product might defy the rules of grammar; but it would certainly read more energetically! Grammar-shmammar, that's what I always say. To my cat when he's licking his butt in the chair next to me.

The most recent editing project, and the source of my disgruntlement, consisted of the first three chapters of the client's dissertation and her proposal. It's rare to edit the dissertation before approval has been granted to field the study. I get the feeling that this client's brain is not firing on all cylinders. No doubt she is exhausted from smacking her children, placating her husband, and making empty promises to her committee. Or maybe she's just not ready for prime time.

I edited the proposal first, so I would know what the study was about. That took an entire day. On day 2, after I was part way through the dissertation itself, I happened to see an email from the agency guy in my inbox: Hope you haven't started the proposal: the client has an updated version. Enjoy! My yowl of horror and dismay inspired my cat to leave the room for a while. I did a quick document-compare and found very little had changed. No harm, no foul. Thank you, editing gods.

Speaking of editing gods, where were they last week, I wonder, when I won and lost my first (and probably last) dissertation coaching client? All gods are fickle—driving gods, dieting gods, ant-killing gods are just a few of the wingnuts that rule my world...but few gods are more unpredictable or capricious than the editing gods. This is the story.

I got a call on my cell phone from someone I didn't know. That happens occasionally. I rarely hear the thing buzz. My business number rolls over to a Google Voice number, and Google Voice sends me a transcript of the message. I always chuckle when I read Google's attempt to convert someone's quickly spoken words into text, especially if the person has an accent. Which was the case with the message that prompted the ensuing fiasco/learning opportunity.

I deciphered the message by listening to it and heard a man's voice say, “My professor recommended I get a coach.” After some back and forth by email and phone, I met Alphonse last Saturday at a local college campus (not the one he was enrolled with), where we sat at a picnic table in the sun and tried to understand each other. He told he he was enrolled in an online doctoral program in Education at someplace based in Colorado. He needed a coach and some help with APA formatting, he said.

“Do you have a copy of the APA book?” I asked. I held up my tattered and annotated copy. He looked perplexed.

Alphonse is from Kenya and retains a strong accent even after two decades in the U.S. It takes me a while to get familiar with a new accent. Meanwhile, I read lips. His lips were thin, and his teeth were perfectly white. His gums glowed pink, like there was a light on inside his mouth. He laughed a lot. Too much, and way too loudly. I hadn't been out of the house much lately, so I felt a little shrunken at his exuberance.

“Here are two of my assignments that need editing,” he said, holding out two bent pieces of white paper crammed with lines of single-spaced text in a variety of barely readable fonts. I could feel my eyes crossing (which in retrospect was an important clue, if I ever decide I want to do this again). He told me he was in a doctoral program, which led me to assume that he actually qualified to be in a doctoral program. I mean, I assumed he could write at least at a college level; he had to have a master's degree from somewhere, right? So I didn't do more than glance at the assignments he showed me.

Caught in my assumption, I failed to see red flag #1 (poor writing skills) and forged bravely into the muck, agreeing to edit his school assignments, which two days later got me into a frothy brouhaha with his professor, a faceless academic working at a two-bit for-profit university (not unlike the one from which I matriculated), who thought I had written Alphonse's assignments for him. More on that in a moment.

My second error was assuming that because Alphonse could use a cell phone, he could use a computer. Specifically, that he could send and receive emails with attachments. That assumption led me to refuse to receive the flashdrive he tried to give me, stating instead, oh, just email me the files. I'll edit them and send them back to you! Tra la la. Thus, red flag #2: poor computer skills. It's difficult to instruct someone how to download a file over the phone.

Red flag #3 involved his concern about how much my services were going to cost him. Duh. If a person has to ask, obviously they can't afford me. But at that point, I was more interested in the process of acquiring a real coaching client than I was in making money editing. Curiosity won out over chasing the cash. I have yet to be paid, but it's only $67.00, so I'm not too concerned.

As you can imagine, the fact that Alphonse couldn't send and receive email attachments meant he had to physically drive to my apartment and deliver a flashdrive to me. The first time, I met him in the street. He handed off the little gizmo and departed in his Toyota Prius. The second (and third times), in utter frustration, I invited him into my sacred space (red flag #4! Luckily he wasn't allergic to cats) and attempted to teach him how to do some things on my computer: send and receive an attachment, do some online research at the county library, and log into his university course room and upload a file. Alphonse sweated, mopped his brow, and laughed and laughed.

Without a doubt, Alphonse has the worst writing skills I have ever encountered. I do not lie when I say the editing I did for him was essentially a translation from a bizarrely poetic foreign language consisting almost entirely of... well, see for yourself.

This passage, by the way, was formatted entirely in bold. This was one of four paragraphs, all similar. After weeping a little, I began to pick my way through this verbal minefield and eventually produced a concise, neat translation that more or less represented the ideas I was able to glean from the essay. I felt I'd done a stellar job editing difficult material, and allowed myself a smidge of prideful satisfaction, which quickly dissipated when I got a call from Alphonse telling me his professor wanted to talk to me about the editing I'd done for him.

After some phone tag (on a holiday!), I connected with Dr. Bob, who calmly and with arrogant complacency commenced to regal me with his professional pedigree: program director, wrote the curriculum, president of a college, founded a college... yada, yada. By this time, I had looked him up on the Web and I knew exactly who he was: an academic wannabe stuck in the for-profit higher education world. And a bully, too, I found out.

I don't bully easily; I bend, I don't fight back. I didn't argue with Dr. Bob. I couldn't have gotten a word in, even if I had wanted to. I knew I had done nothing wrong: Alphonse hired me to edit his essays, and I had done my job as an editor; however, from an educator's point of view, I had made it possible for Alphonse to cheat. Once I saw that editing his papers was not going to help Alphonse toward his goal of earning a Ph.D., it was clear I had to release my new coaching client.

Meanwhile, Alphonse decided he didn't like his online university and the bossy Dr. Bob and began taking steps to transfer to a local university in his neighborhood. He emailed me yesterday that wanted me to edit his admissions essay. I declined. Alphonse has called my cell phone three times today. My cell phone was dead; forgot to charge it up. Ha. Maybe there is an editing god.

This is way too long, so I'll tell you about the ants another day. Hint: The word of the day: shmushed.

No one is immune to the plague of being human

My favorite days are days when I don't have to go anywhere, and no one calls me. (I'm not saying those are good days, just that they're my favorite days.) Today was not one of those days. Today I drove to The Couv (which is short for Vancouver, Washington—look it up if you don't believe me) to attend an event hosted by the Portland/Vancouver SBA and SCORE. That's Small Business Administration and Service Corps of Retired Executives, for those of you who aren't in the know about the business of business. The event was held at a pub. It was a dingy brick building, formerly a factory, maybe, and dark, dirty, and wallpapered with bad art, so I guess it qualifies as a pub.

I drove over the I-5 Bridge that crosses the mighty Columbia. (This is the bridge that needs replacing yesterday, but no one can agree on what to build in its place.) The I-5 Bridge is old, narrow, and funky, and will probably fall down in the impending earthquake. (When I cross bridges that I know could collapse I mentally review my action plan for exiting my car while underwater. Basically, my plan is the same as my retirement plan: Die.) Anyway, I crossed the bridge, which is a requisite phase in any journey of self-discovery, and despite road construction, one-way streets, and lack of signage, found my way to the so-called pub.

I was early, of course, because I'm chronically early to everything. It's a family flaw. I attempted to verify that indeed there was an event there at 1:30. The waitperson looked at me skeptically and said, “A..B...?” I said hopefully, “SBA?” She said, “Right, right.... I heard something about that...” I put on my marketing hat, metaphorically speaking, and wondered if there might be a better way to greet a customer. Like, “Sure! That event starts at 1:30, and we have a table set up for you right over here! Let me show you the way!”

I ordered an iced tea and sat by myself where I could watch the door. Over the next 20 minutes, other people came in, ordered drinks, and sat by themselves. Were they here for the event? I imagined walking over to them and introducing myself. Hi, I'm Carol, are you here for the SBA thing? I remained seated, watching. Pretty soon two young women—one dark-haired, one blonde—arrived carrying clipboards and stacks of handouts and SBA magazines. They talked with the waitperson and in a few minutes, lo! a table (a glass-covered door set on a folding table) was prepared for the group in the middle of the large, cavernous room next door. The room was lined with dark wooden booths, occupied by diners, who ate quickly and left when one of the SCORE mentors began talking. (More on him later.) Tall factory-style windows let in grimy sunshine; everyone was a silhouette to me, as I sat facing the windows. Outside, a huge yellow roadgrater tore up the street, grinding back and forth for the next hour. The wood-slatted floor gently shook.

The dark-haired woman introduced herself and talked about the mission of the SBA. We went around the table introducing ourselves. A variety of businesses were incubating: a maternity boutique proprietor, a computer wizard, an office furniture mogul, a real estate broker, and a purveyor of prepared foods for single moms. Plus me, marketing research geek. There were exactly as many SCORE and SBA representatives as there were potential clients. Six of each, to be precise. After introductions, the SBA leader told us to mingle and talk with the SCORE reps.

I scooted over one chair and talked with the loud SCORE guy, whose name was Bill. I didn't want to; I could predict what I was going to get from him: a lot of palaver. But it would have been rude to get up and leave him for the tall, slender, blue-shirted mentor further down the table. Besides, he had identified himself as a marketing expert. There's always more to learn. Said the recently minted Ph.D.

Bill was a husky, older man with pale gray bushy hair and unkempt mustache. I told him I was starting a marketing research business. (I did not tell him I have a Ph.D. in marketing.) He immediately began lecturing.

“Here's what you gotta do,” Bill said. “You gotta specialize.” I took a breath to respond, but he ran me down. While I waited for him to pause, I noticed his bifocals were dirty. He was five weeks past heart bypass surgery, so I forgave him his dirty eyeglasses. However, while he talked, he continuously scratched his forearm, leaving a litter of dead skin on the table top.

As he talked and scratched, I couldn't help it, I started laughing. Luckily, every other thing he said was something he thought was hilarious, so my laughter just spurred him to keep talking. And scratching. Then to my horror, to punctuate a punch line, he took the hand he'd been scratching with and used it to tap me on the shoulder. Ew, ew, ew, his flaky dead skin! On my shirt! If I were murdered later, he would have a hard time explaining the presence of his skin cells on my shoulder. Assuming he's in the FBI's database, of course. Ew! What a time to be reminded that anytime I am in a crowd, I am immersed in a putrid cloud of other people's dead skin, spittle, and phlegm!

I'm not a germaphobe, really. There's a bigger problem illustrated by this interaction. Unfortunately for me, Big Bill is the kind of man I seem to attract. Like the megalomaniac multi-level marketing guy I blogged about last year. Big, blustery, loud, talkative, egocentric blowhards intoxicated with the sounds of their own verbiage. I believe they mistake me for a weak, easily controlled, unresistant patsy, simply because I am quiet. When I don't respond with praise and awe, they don't ask questions to find out what I am thinking. They just keep spouting their verbiage, no doubt thinking to themselves, She's a dimwit, but maybe I can get her to sign up for this multi-level marketing scheme! The possibility that I am a discerning introvert with a professional interest in the idiosyncratic behavior of other people apparently does not cross their tiny one-track minds. And they rarely give me a chance to get a word in edgewise; their conversation is locked up tighter than a frog's sphincter.

Bill gave me his card. If the past is any indication of the future, then I'll find myself being mentored by Bill, almost by magic, as if I had no hand in the outcome. Luckily, if you follow the stock market at all, you know that past performance is never a guarantee of future results. I won't call Bill. I will find another mentor, if I need someone, a person who knows how to listen. And possibly who doesn't have psoriasis, although that's not really a deal-breaker. (Gosh, when I think of all the slivers of cuticle skin I have left in my wake, I shudder with disgust and shame. Dermatillomaniac, that's me.) No one is immune to the plague of being human. Not me, not you, not even SCORE mentors. Sad news: It's 100% fatal. Good news: We have today. It may not have been my favorite day, but I was fully present for it. That's a victory, for me.